mark.gover · Desktop Support Analyst · ✭✭✭✭✭

I'm assuming you are trying to download from the Solarwinds console? here ? Device Templates are these templates you are looking for by any chance? Follow this article to import them https://documentation.solarwinds.com/en/success_center/ncm/content/ncm-importing-a-device-template-from-thwack.htm

Some more info is required to help you. What node are you trying to add? Windows system, Cisco switch etc? If Windows, after some reading, Microsoft never implemented SNMP v3 on any of its Windows releases.

Have you tried the bypass option instead of remotesigned on your script? Powershell.exe -executionpolicy bypass -File D:\Scripts\EDPFix.ps1

apologies, i was under the impression that you werent getting interfaces from your cisco firewalls, I read correctly now and see that you are having issues with a node, so the above is not relevant.

So I think what Vinay is talking about are your pollers IP's added as allowed hosts in the SNMP configuration? This security feature prevents other IP's trying to query SNMP, so if the host is not allowed to query SNMP then you won't get any information sent to it. Example on Fortigate - host 172.16.12.185/32 is allowed to…

Just to add to this, importing MiBs from vendors requires a support request to Solarwinds in order to update the database with the latest vendor MiB. This process takes about two weeks. Once support confirms the MiB has been imported into the SW DB, then you update the database on the server. Heres an article explaining…

unfortunately I can't help you further than that. I am not versed in SWQL or SQL.

if you list resources on the switch are the missing ports unselected?

SWQL - the only issue i have with this report which i havent had time to look into is that it shows multiple entries for servers and different users who muted it. SELECT DISTINCT [EntityUri], [SuppressFrom] AS [UtcSuppressFrom], [SuppressUntil] AS [UtcSuppressUntil], ToLocal([SuppressFrom]) AS [LocalSuppressFrom],…

check out this custom report Muted Element Report

This worked for me thanks very much!

thanks for the info @"sburns" If all else fails we will try that, the thing is only one report is showing up as blank so its a bit of a strange one.

thanks Adam, the account sending the email has the highest level of admin on SW. I'll need to play around with it some more.

Don't suppose you found a resolution for this issue? Did you perhaps log a support case? We are seeing a blank emailed PDF report and unsure how to fix it at the moment, will revert if we get it fixed.

We did attempt upgrading to 2024 release however the JMX bridge service failed to start on the MPE, so we were forced to rollback. Haven't had the chance to clone the system and then attempt the upgrade again and then get the logs as to why the service didn't want to start but will in due to if SW support engineers don't…

 Log Analyzer Rule Not Triggering - No Alert Instance Being Created duplicate

Yeah that would be super useful however I am not sure if possible yet.

fantastic thanks for the info @"chad.every" 

alternatively use tnc <Server> -port <PortNumber> command in Powershell instead of telnet to test port connectivity.

Your question is vague, please provide some detail.

Very cool well done!

So just an update on this, the issue was not completely resolved after allowing ICMP. We are still seeing applications flap between up and unknown, the issue is with SW engineering team as we are not the only client to report this. We are waiting patiently for feedback.

you hang tight and wait patiently until Chrystal provides feedback 

This is more focused on modern dashboards but is worth checking out https://thwack.solarwinds.com/content-exchange/the-orion-platform/m/modern-dashboards

Same error on my side. @"ChrystalT" could you check your side too please?

Just checking if you have .NET Framework 8 and 4.8 installed?

You should be able to create an audit report. I can only suggest that you play around with the Last 100 Audit events report.

Are users assigned to SW via Group on Active Directory or are they added via the User account management in SW? If you are using groups from AD, then its best to check on AD who removed the user from the group.

yeah it seems like it, click on "Edit Table" next to Last 100 Audit Events

There is a Last 100 Audit Events report that could possibly give you the answers as to whom and when, the why only the person who deleted the user can tell you. I had to edit the report to report on the time period as it was defaulted to the last hour. You can also play around with the amount of audit events you want to…