mark.gover · Desktop Support Analyst · ✭✭✭✭✭

No. 1 - Reset the password on your Domain controller using Active Directory users and computers. https://youtu.be/UnWi79OfTS4 2 - Update the password for the accounts on Solarwinds to the one you used in step 1. 3 - Test the credential on SW and if it succeeds, you should be done.

If each service account is unique you will need to reset(on AD) and update(on SW) each service account individually. I am assuming that the Windows servers are all domain connected, the domain controller sends the updates to the servers so they know about the new password.

documentation.solarwinds.com/.../sam-adding-credentials-to-the-credentials-library-sw1011.htm

you got it :)

[quote userid="284275" url="~/products/server-application-monitor-sam/f/forum/102511/service-account-password-reset-for-windows-wmi-monitoring/322187"]Go to SAM Settings. On the right-hand side under “GLOBAL SAM SETTINGS”, click on “Credentials Library”.[/quote]Here and where I mentioned but I think they are the same…

 Change the password on Active Directory, then update the credential with the new password on Solarwinds.

oh dear, that's a lot! Hopefully someone else can tell you how to approach this.

Are you inheriting credentials from the node or are you using a separate set of creds?

Not sure if I understand your question because its a one liner but, you can reset the password on Active Directory and edit the credential here https://SWServer/Orion/Admin/Credentials/CredentialManager.aspx

Can you share a screenshot where its been greyed out?

You're welcome. Google is your friend in these situations. Personally I haven't used Alert Stack but most of the time there is documentation about a product online 

So I wouldn't know the SWQL way to do this but thinking out of the box and more manual. What you can do on the polling engine is navigate to C:\ProgramData\Solarwinds\Logs\APM\ApplicationLogs do a *.* in search, change the view to details and expand the folder path so it shows you the full path, what you want is the number…

I assume you have gone through this documentation? https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-alertstack.htm

You are most welcome!

I had the same issue recently, what I found was a stale reverse DNS entry in AD which was resolving to the wrong servers hostname. If you do a nslookup from the SW server to the desired server's IP, check if the hostname matches up to the servers hostname you are trying to add, if it doesn't match then there is your issue.…

have a look at this thread Tracking Web Sites Visited with NTA

just to confirm you have seen the article on @"yaquaholic"'s link above?

Have a look at this article https://solarwindscore.my.site.com/SuccessCenter/s/article/Unknown-Applications-and-Unexpected-Website-Behavior-Overpolling-SAM-Component-Monitors?language=en_US maybe your pollers are being overloaded.

https://support.solarwinds.com/solarwinds-certified-professional-program have a look at this link.

 https://thwack.solarwinds.com/events-missions-musings/thwack-101/ - On-boarding mission

There are multiple ways to earn Thwack points. Do the on-boarding mission, participate in surveys(these take two weeks to get your points), engage with the community, do the monthly mission. 60k points is cheap for a free exam voucher in my opinion.

Great! Thank you for clarifying Cheryl

Q1 - It takes about two weeks to get the points. Q2 - Yes, the Solarwinds academy should be sufficient. If you are looking for something else Yaz Becker has a decent course on Udemy. https://www.udemy.com/course/solarwinds-npm-ncm/ or heres another course on…

Thanks for adding this. Great tool for testing SNMP

 Log for Failed "Add Node" hopefully this helps you find the log. I would double check if SNMP v3 is enabled on the switch.

Thanks Cheryl

@"cheryl1" 

If your SW server has internet access and you are running 2020.2.5 or earlier then it could be this - https://solarwindscore.my.site.com/SuccessCenter/s/article/401-error-when-you-attempt-to-import-shared-content-from-THWACK-through-the-Orion-Web-Console?language=en_US You can manually download from here Extreme HiveOS See…

I presume SNMP v3 has been setup on the switch? https://community.cisco.com/t5/networking-knowledge-base/configuration-template-for-snmpv3/ta-p/4666450