maggie

Well.. they're made of wood so...

More than once I have gone to replace a users monitor, and been asked if their data will be safe. It took several minutes to explain that just because they SEE their files on the monitor, it isn't actually stored there. More. Than. Once.

Hahaha!! I was really tempted too.

We're in the process of upgrading ours (which is the secondary data center) so right now it's a couple racks with spaghetti-string wiring and unlabeled machines.. Someday, though, our prints will come.

I saw this when I was signing up my Solarwinds account, very cool to be able to link them. I did it right away.

Ugh I keep getting one wrong in a week .. grr.

Hah, I wish I'd thought to torment them with that possibility.

Nooooooo I was so close to my Thwackpack....

I came here to start just such a feature request. Bumping for bumpiness. I need dis.

Le gaaaaasp, thank yoooooou!

Yeah it does, thanks for responding!

Aaaand that is a really good point!!

That's a great idea, but they don't let me play around in the database. I'll remember this for next time however!!

Ah, I misunderstood, I thought you meant you just didn't assign tickets directly to them (like, our techs just grab them). sorry!

I report on this data. I don't know if it helps you but here's a screenshot of how the report is set up for when I report on tickets closed by technician: