m_roberts · CEO · ✭✭✭✭✭

In situations like this I start simple and add from that point. In this situation, I would remove the IP Addresses from the select and where lines and confirm that the number of devices from the single SWQL entity table are inline with your expectations. This could be the join type is excluding empty values and therefore…

Hi First of all the map should refresh when the page refreshes. They are not separate, so the map does not refresh either totally or the element status indepently. If it is not, you have something wrong with the map, the page or the browser. For your second question, create a page with a map resource, dont forget you can…

If your system is down, raise a case with SolarWinds. Your original issue is highly likely to be related to a resource on your page pulling back data which is not valid. I would check if other pages load OK and if they do, copy the original home page and remove resources one by one until you find the problematic one.…

While you can install the full Oracle client I have always found better success with the Solarwinds provided lightweight Oracle client. The following KB article should help Oracle Driver provider missing - SolarWinds Worldwide, LLC. Help and Support

Rogue devices within UDT are created where the parameters of the White List dictates anything not within it is deemed to be a rogue device. By default, 3 entries exist which mean any hostname, any IP and any mac address is white listed. Therefore I would suggest you look at the UDT white list and see if the rules could…

You dont say exactly which version you have, but you will also need to refer to the upgrade matrix to confirm if you need to do a multi step upgrade approach. SolarWinds Knowledge Base :: Compatibility of SolarWinds Orion Products for Installation and Upgrade

That is a pretty broad question and the i would expect the answers given are not going to meet all your needs. Therefore i will speak conceptually: 1. Review the Interface details pages for several of your more important and unimportant interfaces under monitoring. Look at the metrics being collected 2. Identify from these…

The majority of our customers create a single domain admin 'Service Account' which SAM will use to poll. In addition to the above, a consideration is one of security. If you use a single account, does this increase the risk of malicious use, where by knowledge of this account may compromise different business units,…

It looks like you are currently collecting this data via a SNMP Get Table request. In order to be able to use the gauges, you will need to change this to individual Get UnDP pollers instead. This will then allow you to assign a Gauge display for each of those pollers.

Hi If the device supports the discovery Wireless OID's then Orion will begin capturing the full wireless data set. The following KB provides details on the devices and their OID's, so I suggest you do a MIB Walk/MIB View of the device and confirm if the right OIDs are supported.…

Hi As indicated NetPath reports have not been included in this release, but as the reporting engine(s) both support custom query code, you can write your own query to pull the data back and format it in a useful way. It is a bit more complicated due to the nature of the data set, but readily achievable. To give SolarWinds…

As mesverrum​ has indicated if you are just doing device backups, then Cattools will do the job. However, NCM includes so many more features and capabilities to make configuration management, compliance, security assessments so much easier. If you already have Orion NPM, then correlating configuration changes to…

I would perform the following in this order: 1. Check the reporting last polled timings of the device in Orion web interface Node Details page. Are they aged, i.e. does this show they have not updated recently (> 10 mins) 2. is the polling address correct for the device 3. Can you ping that address from the Orion server 4.…

So to summarise: You have a switch connected to a Modem, where the modem is the device providing the Internet connectivity. I am presuming you do not have the ability to configure SNMP on the modem to allow you to monitor the Internet interface status directly and therefore you are monitoring the uplink on your switch. If…

This can be readily achieved via a script utilising the Orion API. There are example scripts for managing and unmanaging a node and so it will not be too complex for this to be put together. Resources of benefit: GitHub - solarwinds/OrionSDK: SDK for the SolarWinds Orion platform, including tools, documentation, and…

Hi, Did anything come of this? We have a customer who has configured Palo Alto to send flow data to Orion, but again this is for sub interfaces.These do not appear in the MIB ifTable and therefore are not available to add to Orion under List Resources. This means that NTA is unable to correlate the data because the…

As Denny has pointed out, this is not so much an Orion issue, this is all to do with the fact that the Vendor, in your case EMC, has not put the information you need into the SNMP MIB database for you to then use the Universal Device Poller to collect within Orion. This is a major frustration in this instance and I have…

Hi Mark, You need to look to use the Custom Property editor to create the structure you require and then populate the information to provide the filtering. The Custom Property editor is a console application on the server, which you can then populate with data via that application or the web Node Management. The following…

While I am not 100% sure what it is you want to setup, I am guessing you are monitoring the same OID's on the same type of devices of which you have 4. You then want to alert if any of these go above a certain temperature. If this is the case, do as you have done with the Universal Poller and assign it to the 4 devices.…

Hi Rick, There is no where in the database that this definition is stored as normalised data and therefore this is going to require something creative. We have created something reasonably similar for a customer previously and identified two methods: 1. Create a Compliance Policy, where you create a rule for each condition…

Hi There is a KB article with guidance on this configuration - Scalability Engine Guidelines for Network Performance Monitor - SolarWinds Worldwide, LLC. Help and Support A key thing to note - the communication between the polling engine server and the SQL database is using latency sensitive protocols (SQL) and therefore…

Hi, The hide NCM SNMP Community Strings in the settings refers to the data being displayed in the Web GUI within the SNMP community areas and does not affect the configuration backup text that is saved to either the database or filesystem. Therefore if you have a user with NCM read rights or above, they will still be able…

This data is available in the SQL database and can therefore be reported on to identify. The following NPM Report from the Content Exchange is something that is based on Nodes, but should be a good starter to adapt for interfaces:

Another option is to use the Firedaemon software (http://www.firedaemon.com/). Just to point out I am not affilliated to this product/vendor, just been a user of this software before to good effect. ------------------------------------------------------------ Prosperon Networks - Authorised UK SolarWinds Resellers…

 Has anything changed in your installation from the time you started having this problem? Things to do: 1. Check the event logs in 'Event Viewer', to see if anything is being logged preventing the application opening 2. Check the SolarWinds logs, again checking for any messages related to System Manager. Easiest thing to…

The Fortinet MIB is quite extensive, but please not that you need to reference the v2 tree, which replaced the root branches. The following site will help MIB Tree1 with the following branch having the data you need within it fgVpnTables

Hi This is indeed odd behaviour and one which SW support may want to see, as the configuration is not a common one. I would replace the local Job Engine cache files, to see if these are holding legacy polling tasks - Replace Job Engine v1 and Job Engine v2 SDF Files - SolarWinds Worldwide, LLC. Help and Support Also as you…

Servers can be polled via the following methods/protocols; Agent, WMI, SNMP, with all of these providing hardware health, as long as the server management agents are installed i.e. HP Insight etc. Which to use depends on a number of conditions with WMI being the most common for Windows servers. Agents tends to be used for…

Hi It looks like you need to open your firewall up a bit more. See the port requirements section of the following KB - NetPath requirements Mark Roberts Prosperon - UK SolarWinds Partners Installation | Consultancy | Training | Licenses

There are often times when you need to describe the content being shown in the resource below and a title is not a conducive way to do this. If you are thinking of removing this functionality, I would suggest you could not do so on all resources.