m_roberts · CEO · ✭✭✭✭✭

Comments

  • While you can install the full Oracle client I have always found better success with the Solarwinds provided lightweight Oracle client. The following KB article should help Oracle Driver provider missing - SolarWinds Worldwide, LLC. Help and Support
    in How to check if specific components are installed on SAM? Comment by m_roberts May 2018
  • Rogue devices within UDT are created where the parameters of the White List dictates anything not within it is deemed to be a rogue device. By default, 3 entries exist which mean any hostname, any IP and any mac address is white listed. Therefore I would suggest you look at the UDT white list and see if the rules could…
    in Rogue Device - Old Device Comment by m_roberts January 2019
  • You dont say exactly which version you have, but you will also need to refer to the upgrade matrix to confirm if you need to do a multi step upgrade approach. SolarWinds Knowledge Base :: Compatibility of SolarWinds Orion Products for Installation and Upgrade
    in I am looking for upgrade/migration steps for NPM Comment by m_roberts July 2014
  • That is a pretty broad question and the i would expect the answers given are not going to meet all your needs. Therefore i will speak conceptually: 1. Review the Interface details pages for several of your more important and unimportant interfaces under monitoring. Look at the metrics being collected 2. Identify from these…
    in Interface Alerts Comment by m_roberts January 2017
  • The majority of our customers create a single domain admin 'Service Account' which SAM will use to poll. In addition to the above, a consideration is one of security. If you use a single account, does this increase the risk of malicious use, where by knowledge of this account may compromise different business units,…
    in One SAM Account or multiple? Comment by m_roberts January 2019
  • It looks like you are currently collecting this data via a SNMP Get Table request. In order to be able to use the gauges, you will need to change this to individual Get UnDP pollers instead. This will then allow you to assign a Gauge display for each of those pollers.
    in Custom HTML Resource Comment by m_roberts April 2011
  • Hi If the device supports the discovery Wireless OID's then Orion will begin capturing the full wireless data set. The following KB provides details on the devices and their OID's, so I suggest you do a MIB Walk/MIB View of the device and confirm if the right OIDs are supported.…
    in How are Wireless Controllers discovered? Comment by m_roberts May 2018
  • Hi As indicated NetPath reports have not been included in this release, but as the reporting engine(s) both support custom query code, you can write your own query to pull the data back and format it in a useful way. It is a bit more complicated due to the nature of the data set, but readily achievable. To give SolarWinds…
    in Netpath Reports History Comment by m_roberts June 2016
  • As mesverrum​ has indicated if you are just doing device backups, then Cattools will do the job. However, NCM includes so many more features and capabilities to make configuration management, compliance, security assessments so much easier. If you already have Orion NPM, then correlating configuration changes to…
    in Why use NCM vs. Cattools? Comment by m_roberts March 2017
  • I would perform the following in this order: 1. Check the reporting last polled timings of the device in Orion web interface Node Details page. Are they aged, i.e. does this show they have not updated recently (> 10 mins) 2. is the polling address correct for the device 3. Can you ping that address from the Orion server 4.…
    in Node Status is UP BUT Physical Device is currently down Comment by m_roberts June 2016
  • So to summarise: You have a switch connected to a Modem, where the modem is the device providing the Internet connectivity. I am presuming you do not have the ability to configure SNMP on the modem to allow you to monitor the Internet interface status directly and therefore you are monitoring the uplink on your switch. If…
    in Internet Link Alert Comment by m_roberts November 2016
  • This can be readily achieved via a script utilising the Orion API. There are example scripts for managing and unmanaging a node and so it will not be too complex for this to be put together. Resources of benefit: GitHub - solarwinds/OrionSDK: SDK for the SolarWinds Orion platform, including tools, documentation, and…
    in Unmanage/Remanage Nodes by SNMP Trap/Syslog Comment by m_roberts September 2016
  • Hi, Did anything come of this? We have a customer who has configured Palo Alto to send flow data to Orion, but again this is for sub interfaces.These do not appear in the MIB ifTable and therefore are not available to add to Orion under List Resources. This means that NTA is unable to correlate the data because the…
    in Palo Alto sub interfaces Comment by m_roberts February 2015
  • As Denny has pointed out, this is not so much an Orion issue, this is all to do with the fact that the Vendor, in your case EMC, has not put the information you need into the SNMP MIB database for you to then use the Universal Device Poller to collect within Orion. This is a major frustration in this instance and I have…
    in SNMP Request for EMC CLARiiON Storage Comment by m_roberts December 2009
  • Hi Mark, You need to look to use the Custom Property editor to create the structure you require and then populate the information to provide the filtering. The Custom Property editor is a console application on the server, which you can then populate with data via that application or the web Node Management. The following…
    in Manipulating the network summary screen Comment by m_roberts November 2010
  • While I am not 100% sure what it is you want to setup, I am guessing you are monitoring the same OID's on the same type of devices of which you have 4. You then want to alert if any of these go above a certain temperature. If this is the case, do as you have done with the Universal Poller and assign it to the 4 devices.…
    in Monitoring multiple UPS temperatures Comment by m_roberts December 2008
  • Hi Rick, There is no where in the database that this definition is stored as normalised data and therefore this is going to require something creative. We have created something reasonably similar for a customer previously and identified two methods: 1. Create a Compliance Policy, where you create a rule for each condition…
    in How would you build a regular Report, or a Compliance Report, to provide counts of ports with, or without, specific configuration lines? Comment by m_roberts October 2019
  • Hi There is a KB article with guidance on this configuration - Scalability Engine Guidelines for Network Performance Monitor - SolarWinds Worldwide, LLC. Help and Support A key thing to note - the communication between the polling engine server and the SQL database is using latency sensitive protocols (SQL) and therefore…
    in solarwinds remote polling engine Comment by m_roberts June 2016
  • Hi, The hide NCM SNMP Community Strings in the settings refers to the data being displayed in the Web GUI within the SNMP community areas and does not affect the configuration backup text that is saved to either the database or filesystem. Therefore if you have a user with NCM read rights or above, they will still be able…
    in Hiding SNMP community strings Comment by m_roberts November 2017
  • This data is available in the SQL database and can therefore be reported on to identify. The following NPM Report from the Content Exchange is something that is based on Nodes, but should be a good starter to adapt for interfaces:
    in Question About the Capabilities of NPM Comment by m_roberts October 2009
  • Another option is to use the Firedaemon software (http://www.firedaemon.com/). Just to point out I am not affilliated to this product/vendor, just been a user of this software before to good effect. ------------------------------------------------------------ Prosperon Networks - Authorised UK SolarWinds Resellers…
    in Network PerfMon as a Service Comment by m_roberts January 2007
  •  Has anything changed in your installation from the time you started having this problem? Things to do: 1. Check the event logs in 'Event Viewer', to see if anything is being logged preventing the application opening 2. Check the SolarWinds logs, again checking for any messages related to System Manager. Easiest thing to…
    in Orion system monitor is not working! Comment by m_roberts August 2008
  • The Fortinet MIB is quite extensive, but please not that you need to reference the v2 tree, which replaced the root branches. The following site will help MIB Tree1 with the following branch having the data you need within it fgVpnTables
    in Fortigate 240D VPN traffic Monitoring Comment by m_roberts January 2019
  • Hi This is indeed odd behaviour and one which SW support may want to see, as the configuration is not a common one. I would replace the local Job Engine cache files, to see if these are holding legacy polling tasks - Replace Job Engine v1 and Job Engine v2 SDF Files - SolarWinds Worldwide, LLC. Help and Support Also as you…
    in Polling Engine gone wild Comment by m_roberts July 2018
  • Servers can be polled via the following methods/protocols; Agent, WMI, SNMP, with all of these providing hardware health, as long as the server management agents are installed i.e. HP Insight etc. Which to use depends on a number of conditions with WMI being the most common for Windows servers. Agents tends to be used for…
    in Solarwinds Queries Comment by m_roberts November 2017
  • Hi It looks like you need to open your firewall up a bit more. See the port requirements section of the following KB - NetPath requirements Mark Roberts Prosperon - UK SolarWinds Partners Installation | Consultancy | Training | Licenses
    in Netpath Help Comment by m_roberts June 2016
  • There are often times when you need to describe the content being shown in the resource below and a title is not a conducive way to do this. If you are thinking of removing this functionality, I would suggest you could not do so on all resources.
    in How frequently do you add a subtitle when creating a resource? Comment by m_roberts October 2017
  • Hi, I am not sure if my understanding of your questions is right, but if you simply want to show the Custom Property values in relevant page, then I think you may simply have selected the wrong resource to display. Edit the view and change the existing resource, which I believe you have selected Misc > Edit Custom Node…
    in can the UPDATE button on Custom Properties view in Orion be hidden/removed? Comment by m_roberts December 2008
  • Is this in the default iftable or via a UnDP? If it is from the default iftable, check to see what the reported Interface speeds are. Tunnels such as GRE tunnels by nature are hard to allocate a specific value for. If this is a UnDP then check the MIB description and a test value that is returned to see if you need to use…
    in VPN Connections are showing percent Utilization in thousands % Comment by m_roberts November 2009
  • Create a new user within each ESX server and not within vCenter and give the account Read Only permissions. It is best to use a local account and not AD. The following document gives instructions -…
    in Vmware - bad credentials Comment by m_roberts August 2010
Avatar