m_roberts · CEO · ✭✭✭✭✭

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  • The Appliance > Connectors does not include a Windows Event log connector defined and therefore LEM will not support this reception method. The agents are 'currently' used but there is a roadmap item to support collection of Windows event logs without the use of agents:
  • It should be ${IP_Address}. There is an old reference document, which I believe is still valid for the variable names, which is also listed in the main NPM admin guide. http://www.solarwinds.com/documentation/orion/docs/OrionNetworkAtlasAdminGuide.pdf
  • Most of the Admin links on the bottom right box will display this information to you, with the License Details being the primary. The Polling Engines link is the one I suggest, as it is always a good idea to review these data metrics on the polling health of Orion from time to time
  • You can use either Syslog or SNMP Traps to achieve real time detection. For a Trap, open the Trap Viewer application on the Orion server. Add a new Alert and define the necessary values to look for this, with the easiest being the 'Trap Details' tab and entering *linkDown* as the filter. Always use polling based in support…
  • An alternative to this if you have the APM module is to use the File Age monitor to check the age of the file. An alert that then sends out if it is older that x seconds will let you know. However if your inbuilt upload mechanism in the cam is regularly failing it may be best to replace with something more robust, as…
  • I suggest the following: 1. Add to the alert the following: Interface.Caption - ${Interfaces.Caption} Caption - ${Caption) InterfaceName - ${Interfaces.InterfaceName} FullName - ${Interfaces.FullName} This will show what variables are being populated and with what information. 2. Confirm in the database (Use SQL Studio or…
  • Hi You can use the Config Change template feature and in the code section have the necessary If statements that changes the config statements dependant on a filter rule. For example using the machinetype or firmware version as the If filter.
  • In v10 the following folder will give you plenty of examples of the images and the naming conventions required. c:\Program Files\SolarWinds\Orion\Network Atlas\Maps\NetObjects\Scaleable\Devices The NetObjects folder is the root folder, where you can then work out how you want to organise your graphics.
  • You simply need to specify the correct source port in the Netflow configuration on the 6500. This determines which interface the packets get sent from. This needs to match the interface you are using for the management IP in Orion Extract from the SW Cisco 6500 PDF (Page 5, point 5)…
  • Hi Within the SolarWinds Orion platform you have 4 different methods for website monitoring: 1. Web Performance Monitor module - replay a journey through a website, does a web page load, does it have the right content, are individual elements on the page slowing things down 2. SAM Module - perform a GET request to a web…
  • Hi SolarWinds NPM has built in functionality for monitoring wireless infrastructure. You do not say if you have thin client or independent AP's, but both are support. Thin WLC's are obviously an awful lot easier as you just add the controller device to Orion and it will automatically capture all AP data. Orion NPM supports…
  • Hi Two issues with this: 1. Adding a Page limitation based on a custom property is not restricting the content being shown in either the Applications with Problems resource or Application Health resourc, with all applications being shown 2. Using the SQL Filter method on the Applications with Problems resource returns an…
  • When I tested this I produced the same results in either SWQL or SQL (remove the Orion. from the SQL version) Not sure if it is simply a case of including the Group By clause on the SQL: SELECT CPU.CPUIndex, CPU.AvgLoad FROM CPUMultiLoad AS CPU JOIN ( SELECT NodeID, CPUIndex, MAX(TimeStampUTC) AS MaxTimeStampUTC FROM…
  • Check the information returned in Perfmon on the server to determine if itself is listing the website. If it is not then there is your likely cause and a resync of the WMI repository will likely fix things.
  • Hi Can you share the ticket number please. I have the same issue with a customer monitoring a pair of Filers, which are running in 7 Mode, but do not have a DFM Ops Manager installed.
  • There is already a precanned alert in the Advanced Alert Manager for this scenario - "Alert me when a Thin Wireless Access Point goes down" You will see from the Trigger Condition how this works. You can use this as a template to create a more specific filter condition if you require.
  • If you have not already done so, remote on to your Orion server and open the Custom Properties application. Use this to populate whatever additional data references you require. From this point forward any of these additional properties you are storing at, in this example Node level, that have values in them will be shown…
  • This is exactly what the Netflow module is for. As far as this being your Internet router, this is the primary device type you do want to have Netflow analysis on. This is a device which is typically changing down to a lower bandwidth size and therefore utilisation analysis is highly beneficial to have access to. As for…
  • If you have only just installed Orion, I would suggest you confirm your Master DB settings are set to Compatibility 90, delete the database and let the Configuration Wizard create a fresh one.
  • The HSE is no longer supported in v10.1, so you will need to look at changing over the the FOE solution. While this is more complicated to setup and install, it is a much better solution for dealing with a failure on the primary server and gives you a full and proper DR installation.
  • CUCM has the ability to execute backup functions via the CLI, connecting with SSH. As NCM has the ability to connect to an SSH CLI terminal and send commands, NCM can certainly be used to perform a backup. You have two options: Preferred Create a new NCM Device Template, which has the necessary commands to apply the backup…
  • You 'could' use the ability of NCM to download other config output than just 'running' and 'startup', so the following would be available to you: 1. Create a new config type (NCM Settings > configs) 2. Add a new entry for 'crypto pki cert' (you do not need the show, as this will be pre-pended by NCM) 3. Create a Policy…
  • Hi, As Andrew alluded to, it is not actually required to have the MIB compiled into Orion for all OID's you wish to custom poll, it just makes life easier.. Simply paste the OID into the field in the UnDP and manually specify the Advanced Options. Hope this helps.
  • The only way to achieve this would be to leverage the Orion API which can be used to perform a live poll. How you do this will depend, but I would create a custom web page, which has the necessary server side code to process API calls to perform the poll updates. I would put this behind a button to initiate the poll. That…
  • If the full MIB is not currently included send an email with a copy of the MIB files to support@solarwinds.net. In the meantime you can always add a custom MIB entry for the element you wish to monitor e.g. To monitor the operational status of the FC port enter the following OID in as a custom MIB swFCPortOpStatus…
  • from a management perspective I certainly wouldnt recommend unique community strings for each device. As a general rule a single password strength community across all devices is fine. Some companies may have different strings for different security zones, but nothing more than that is really required
  • There is a resource called Hardware Health Overview, which sounds like what you need to add to the page. An alternative would be to use a Custom Query or Custom Table resource which will give more control over the type of hardware sensors and their status you can display on the page.
  • I would review the following: 1. Get the Node ID value contained in the alert output (Alerts page, or email (from link to details page etc.) and confirm that the device is the same as the one you are actually reviewing. It might not be, you may have a duplicate node, so worth confirming 2. Check that the status is polled…
  • Is it just Status drop down fields that are not populating? Couple of things to try: 1. Clear your browser cache 2. Try another browser 3. Confirm the site is coming up as a safe site and not an Internet zone site. If it does add to safe sites list 4. Restart Information Service and IIS
  • From page 280 of the Admin guide you will see a list of variables that can be included in the email message. This would allow you to clean up the information sent.