lindsayhill

Yeah...auto-discovery can help, but it's not perfect. In a small-medium organisation, you can keep your ear to the ground and hear about projects deploying new gear, but in bigger shops it's hard

michael stump wrote: If you want to know what tools are loved, ask your coworkers if they have any rules set up in Outlook to auto-delete or auto-sort messages from the NMS. Easy. Oh I love this one - that's perfect!

Terry Auspitz wrote: Wow. I'm not a manager, but if I were, that would result in, at the very least, a closed-door meeting with the engineer to discuss why that was unacceptable. I understand the sentiment, but I'd probably start from a gentler position. Usually people take action like that simply to try and manage the…

That is very cool - I don't offer do that level of monitoring on the NMS itself. I wouldn't have thought of using QoE on the Orion server itself. I may have to 'steal' that idea for some future implementations.

I figure that you need both. Synthetic transactions to provide a known baseline, and then real user data so that you can see what's going on across a wide range of end-users. Sometimes you don't have enough real user transactions to get meaningful data though - e.g. for low traffic sites, real-user stats can be skewed by a…

Yes, I'm very interested in seeing how well that works in production across lots of different networks. I guess it will take a few months by the time people do upgrades, and start making sense of the data.

Yes, you're quite right that we will always need the base data to be able to diagnose the problems. I've found that collecting the user experience data (either through some form of synthetic transactions, or monitoring real traffic) helps with telling that there is a problem somewhere. Sometimes those investigations then…

Sounds like a good approach. Let us know how it's been working in practice after a few months.

Yes, I'm optimistic about the future of projects like Congress. I like the idea of expressing my intent, rather than all the pieces required to deliver it. I've been looking at some OpenFlow controllers that let you redirect specific flows around your network. Problem is that they'll let you shoot yourself in the foot, and…

Yeah, this is a real problem. I'm dealing with a it a lot at my current gig. Too busy doing things the manual way to spend the time automating those processes. This can be caused by company financial processes too - e.g. if everything is cut up into small projects, and billed as such, there's no time/incentive to spend a…