lhhkarim

It states “No Data for Selected Time Period”. No utilization charts or Disk Volumes show up. I’ll open a support case to go further. Thanks for the help.

Yes, there is only 1 row.

We used the trap viewer to setup alerts based on security events from the windows event logs. When there is a change in one of the global security groups an alert is sent. We used event id 632 as the trap sent to Orion.

We are replacing our old monitoring service with Orion, and as it turns out the alert was from the old service. We use the same smtp email address and relay server so it wasn't immediately obvious it was from the old service. We are transitioning multiple servers per day to Orion. Thanks for the help!

Thank you everyone for your assistance. I checked everything you all mentioned and it was setup properly and working for other alerts. It turns out that changing the alert condition from "equals" to "contains" made to alert send the email. The condition was automatically put in when I right-clicked on the SMTP trap, so I…

Thank you for the response. I have checked the Engines table and it has the correct server name (never changed), and the correct new IP we changed to, and the engine id is '1'. Under server type is says primary.

Thanks for the information, I decided to just monitor the groups using the windows event logs as you suggested and use traps. If there is a change I now receive an alert notifiying me of the event.