kmmorey ✭✭✭✭✭

Is this survey limited to a certain number of users? I received this error when trying to access it: The maximum number of responses for this group has been met. Thanks for your time and interest.

I have a Solarwinds ninja guarding my desk and a nice view of a graveyard out the window. It's nice to watch the crows when I need a break.

I believe the Society for Creative Anachronism would see an influx of new members.

As an intern, I worked the help desk. My second day there I met with the Sys Admins who told me a problem was never their fault and they should never get tickets. The company didn't really have a training program, so the third day I was there a help desk tech showed me how to create a new ticket in the help desk system and…

I sent on some more information about the request. Please let me know if more information would be helpful.

I don't know if this should be added to this feature request, but I came up with another one: The ability to pick a label field (Select the poller from which labels are taken) on the Universal Device Poller Chart like you can on the Tabular Universal Device Poller resource. The charts are nice, but don't really tell you…

Are there any plans to bring in an Alert Central type team on-call assignment scheduling piece? It would be nice to be able to manage this all from one application. This would also be a good ticket assignment option to have in addition to the round-robin and least busy tech options currently available.

Our syslog database keeps sending threshold alerts. It's consistently between 19 million and 21 million rows. Our retention policy is set for 30 days. We recently made some network changes which appear to be sending a lot of syslog messages. I'll be looking at that to see if we can't lower the number of messages we're…

I am pretty new to Orion and all of the nodes on the instance I am working with were added manually, so I am having the same issue with using Network Discovery. Would you be able to explain how to apply Connect Now against that discovery file without applying it to the actual database? I'm still finding my way around the…

I had a similar question from a user this week regarding the Total Bytes Transferred chart in Orion NPM 10.4. Honestly, these charts are moderately confusing for me to try to read let alone explain, so some guidance on them would be beneficial. It's been somewhat difficult getting used to the chart changes. I like them,…

It is now working. I set the polling interval to 2400 seconds overnight, and it finally finished sometime between midnight and this morning. I'm going to monitor it today to see if I can lower that polling interval to something a little more useful. If I run into any further issues with it, I will contact support. Thanks!

Has anyone found any settings to clean up this table automatically rather than going through the manual process? Is this a bug in the software? I am seeing this alert as well, and syslog does not seem to be doing any automatic data cleanup.

We are attempting to do this - we have various rotating on-call schedules for ticket assignment. Unfortunately, this creates as much chaos as it attempts to resolve since the two products are not closely integrated, leading to managing tickets in multiple locations.

Thanks! That worked.

Yes, and the interfaces are currently set to be monitored. It shows the proper interface name, alias, interface, type and bandwidth. However, the counters for current traffic, utilization, etc. all read 0 consistently,even though traffic is flowing over those interfaces. I have checked the SNMP credentials and they are…

Is it possible to change the default location of the mib file to a different drive on the server? For example, instead of having it installed on the C:\ drive, moving it to an application drive.

I have been working through this as well. My issue seems to be tied to the new multicast routing functionality. I disabled that on the nodes and it has gone away for the time being. You may want to try that.

I had the same thing happen in Orion NPM (10.4). I had the community string entered, but the read/write community string blank and it failed on the SNMP credentials check. What I ended up doing was adding the node ICMP only and then changing it to SNMP & ICMP by editing the added node. It still tells me there's a problem…

I am experiencing this issue on a new install of EOC 1.4.1. Do you know if this is related or something new? When I go to the Events page in EOC, cleared events in the NPM instance display properly as cleared. It's just the Global Last xx Events resource that is showing the cleared events.