klc2009

I have seen numerous requests for this and want to reiterate the need. We have customer accounts that are strictly limited - having to recreate all of the settings each time is a MAJOR pain, let alone a security/confidentiality risk if they aren't done exactly right. Please PLEASE make copying accounts possible!

I believe it was an oversight as well, but it needs to be fixed and quick! Thanks for the tip on the XML export/import... that saved me today!

This would be wonderful - limited administration. We could really put this to good use as well.

I couldn't agree more, the ability to create a template and then just copy it, rename it and make slight modifications would be huge. I feel like the whole account management piece could use an overhaul. For example, when you are setting the properties for the account and you set a limitation, all of your previous changes…

In case anyone has a similar issue, I thought I would post the results here. It turns out that I had set up the dependencies incorrectly. In my situation there is a primary router at one data center that I must have connectivity to in order to see the rest of the sites, including a backup router at another data center. The…

Case #206985 - "Child dependency alerts not suppressed" Thanks for your help!!

What has worked for us was a) run configuration wizard and b) install SP5. I was hoping that SP5 would eliminate this problem but today it is reoccuring. Also, views that display reports now show an Out of Memory error where the report should be. Is there a permanant fix for this problem - it is happening quite frequently.…

We are an existing customer. I would suggest that a true test would be to install v 10, add some devices and set up alerts, then upgrade to 10.1, add dependences and then see if the parent/child relationship works. I have noticed a switch become unreachable when the router went down, unfortunately I do not remember which…

Any news on this? We are running v 9.1 SP5 and would like to have a custom page that shows temp and humidity gauges for each of our 6 AC units. The only way I can get information from several nodes on one page right now looks to be via a summary type custom view, and then no option for gauges is available.

I would like to bring this thread to the forefront again and express that I would also find the ability to simply copy an account very useful.

I'll be there! :)

Did you find anything out about this?

It seems as though I was not clear on my understanding of what 95th percentile means. I thought it was an average of the values after the top 5% are thrown out, but further research indicates I was wrong about that. Thanks for your help!

The technician said "It is a bug. At the moment It is not possible to change Property to Monitor when defining alert conditions. I can open a feature request for you at the moment if you wish." Isn't this a contradiction? If it's a bug, why would you need to open a feature request? I have run into a similar issue. I have a…

I would think you could make this work by doing a series of things. First, change all of your interfaces that are currently down to display as unplugged. Then write an alert that will let you know when any of those becomes live. Once it is live, you would probably want to uncheck the display as unplugged setting so that…

Is there an ETA on this fix? Looking to do exactly the same thing, and I don't think account limitations will work since the view I'm building will be for internal administrators. klc2009

OID for AudibleAlarmState is 1.3.6.1.4.1.476.1.42.3.4.3.11 - use Enumeration (1 is on, 2 is off) and GET NEXT. OID for Humidity is 1.3.6.1.4.1.476.1.42.3.4.2.2.3.1.3.1 - use Text and GET. OID for Temp is 1.3.6.1.4.1.476.1.42.3.4.1.2.3.1.3.1 - use Text and GET. Hope this helps, klc2009

Yes, I am using that format and have tried dozens of times over the last few months. This has not worked for me since NCM was integrated with AD but I was working around it by using the NCM application on the server. Now I need to set it up to work for several other people, so it's time to get it sorted out.

Yep, that did it! Thank you very much!

Is this still unsupported or have advancements towards this been made in the latest releases? Thank you, klc2009

The alerts are real alerts triggered by real events. Is that what you are asking?

It works!!!! Thank you again!

Thank you! I may have confused the issue with my first post. The field I need to put in the report is Interface Bandwidth which is not a custom field, but we have adjusted it to custom values for several interfaces. It's not really a custom field. I don't understand why it's not one that can be added to the report. It…

Okay, the above didn't work, so my calculation is definitely missing something. Since the line referenced (-/+ buffers/cache - used) is the value I need, how can I pull that using SNMP and OIDs to build a transform poller? We are currently unable to accurately monitor memory usage on any of our Linux boxes. This is not…

We had this problem a couple of weeks ago and are now seeing it again. To resolve last time, I had to open a support ticket. They remoted in and ran config wizard but I can't remember exactly which options they used. klc2009

If you use the Trigger Condition delay, NPM will see that the condition exists but won't do anything at all until it exists for the number of minutes specified. After that number of minutes, it will trigger the alert/reset process. So you would not have any indication that the condition exists/existed at all unless it…

You want output something like this? CRAC is what we call our Liebert units. CRAC Humidity OBJECT NAMECURRENT STATUSLAST POLLEDG1-Unit1 48 3:34 PM G1-Unit2 43 3:34 PM G2-Unit1 51 3:34 PM G2-Unit2 56 3:34 PM G2-Unit3 36 3:34 PM G2-Unit4 40 3:34 PM

I have already created reports for each of our customers who have bandwidth limitations. I did this by using the canned historical 95th percentile report for last month and adding a WHERE piece to the SQL code to filter for the customers interface. So I guess what I was looking for is a way to use the same principals in…

Thank you, thank you! I was hoping that the custom property would be available as a variable in the email response! I have set this up on one of the interfaces that routinely goes down and am waiting for that to happen. For the record, the link in Support_Link goes to a sharepoint page which explains to the on-call…

I don't think you can have it both ways. As long as you have that option set, if it goes down, it's going to go into "unplugged" status. Here's what I have done, however this is for a scenario where I expect the port to be in use soon, and once it's in use I expect it to stay that way. I set up an alert that only writes an…