kevin2me

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  • See above Post again, I meant SOLARWINDS_WEBSITE as the Account. On Orion Server, Start, Control Panel, Admin Tools, Computer Management or Right Click My Computer and "Manage", Local Users and Groups, Goto Groups. Open "Power Users", In Select Users screen type "SOLARWINDS_WEBSITE", (Locations is Local Machine), Check…
  • No Problem Chris, glad to help. Cirrus is a Product of Solarwinds. Main Products include: ipMonitor, Cirrus, Orion NPM, Toolset and LanSurveyor. See website for more Info: http://www.solarwinds.com/
  • Lorkan - If you are not seeing any Traps in Webpage Traps.asp or using Trap Viewer, then maybe orion is simply not receiving traps. The trap service on Orion is installed by default. To actually send traps to Orion, you need to configure the individual devices to send traps - see the documentation for the particular…
  • Also you could set your DB Recovery to Simple Mode. There is a Database option that allows you to change the logging to Simple Mode (and not Full mode), this will greatly help in reducing the size growth of the Transaction log. The SQL Server database transaction log file is maintained for recovery purposes, but it grows…
  • Why Not Truncate the large Tables. Backup DB first. Usually Syslog Traps and Trapvarbinds are the large Tables with Orion. Check which Tables are large in your DB though and let me know what size they are. Goto Start Menu, All Programs, Solarwinds Orion, Database Utilities, Open Database Manager. Add SQL Server if…
  • Hi Again, I suspect you have used a Copy of your Existing production Database and now all Nodes are assigned to old Engine ID. Whereas NEW Test 9.1 Server has New EngineID, you need to move Nodes on test Server database to test Servers EngineID. Please do the following: EngineID (Check if Orion is moved to New\Reformatted…
  •  CustomPollerAssignmentID and PollerID are separate fields entirely. See CustomPollerAssignment Table to see how 1 PollerID is Assigned to 1 or Many Nodes\Interfaces. Select Top 1000 * From CustomPollerAssignment where pollerID = '{4556A5BF-C838-4CE8-927C-85CD20838C8B}'
  • In Solarwinds Database Manager, at bottom of the list you should see SQL Server Agent. This Agent is used to Allow Orion DataBase Manager to perfrom Schedule Backup. Right Click and Choose to remove this Job if you Wish. And then Instead use SQL Server Management Studio for future Backup Schedule. Note the SQL Server Agent…
  • Do not delete the LDF File if in-memory is being used, instead disable in-meory first, and always backup your database first before doing anything on the database and backup your db on a schedule.
  • Has the name of your NPM server changed? Each node in the database is assigned to a polling engine. If the name of the server running NPM has a different name than the one assigned in the database then you will not see any nodes listed in System Manager. To solve this you will need to Reassign all Nodes to the…
  • Orion an Cirrus can be placed on the same server, but this is not the best set-up practice. We would advise to keep Cirrus separate for better performance. Many Customers have Cirrus and Orion Installed on the Same Server without issue To take load off this Server it may be best to have Orion and Cirrus DB's use remote…
  • Hi again, I suggest to open support tickets if possible in order to get quick replies. The Difference is Maps maker is no longer used and Maps are now stored in the database itself, Network Atlas now replaces Map maker and network Atlas can be installed on Server or Client machines for easy access. Migrating Maps and…
  • I replied to you David in the case, but in case anyone else is wondering about Flexible-Netflow. At present we do Not Support it. Flexible NetFlow (FNF) has a lot of abilities that standard flow technologies do not. The implementation for a NetFlow collector is extremely complicated and at present we have had almost no…
  • You should not have any problem upgrading from 8.1 to Orion 9. I have had Customers upgrade from 8.0.2 to Orion 9. Their only issue was it took E.G. A database of 10GB can take over an hour to upgrade. 20GB Takes 2hours, etc... But you should experience this issue as you are already on 8.1. There was a large overhaul to…
  • Hello, Are both these VM Windows Servers? It looks like first one is picked up as ICMP node. In 'Edit Node' can you Validate SNMP on server that is having the issue? Can you restart SNMP Service on that box, and rediscover it to see if that helps? If still having issue, could you reinstall Simple Network Management…
  • In Order to Install An Additional Polling engine, you will have to Purchase one first, Download it From Your Customer Portal, Make sure you have same Version as Main orion poller. Use Install Guide Below to install it, then goto Start, All Programs, Solarwinds Orion, Advanced Features, Monitor Polling Engines Once you have…
  • Hello, This is a Known Issue with that Collation: We actually do not support Turkish CI-AS SELECT * FROM Information_SCHEMA.columnsInformation_schema.columns is used, during the config wizard, as part of our checking to see if the DB schema needs upgrading (additional columns added, changes made to constraints).Please…
  • It is not possible to upgrade directly from Orion NPM 7 to Orion NPM 9. Upgrade Orion 7.8.5 to version 8,5,1 You Must be on at least Orion 7.8.5 to Upgrade to Orion v 8What Version are you currently running?See your Orion System Manager -> Help and About. Upgrading from from 7.8.5 to Orion 8.5.1,Is the same Procedure as…
  • Hi Ovad, It seems this issue is related to your Ticketing System, Orion alert triggers and it sends something to your Ticketing System to Create open Ticket. Usually this is done by having NPM Alerts - Send an Email in certain Format, this is fairly simple tos etup. But you also want something to Auto Close the Ticket? For…
  • Adding on behalf of Customer: Vendor: Poseidon Model: "Poseidon 3262 SNMP Supervisor v3.0.6" sysObjectID.0 1.3.6.1.4.1.21796.3.3 OID Name Value1.3.6.1.2.1.1.1.0 sysDescr.0 "Poseidon 3262 SNMP Supervisor v3.0.6"1.3.6.1.2.1.1.2.0 sysObjectID.0 1.3.6.1.4.1.21796.3.3
  • Also try the following: Verify that COM+ (The IIS component) is in fact installed. Make sure you had Local Admin rights and not in RDP, when installing. Most likely cause may be that the Distributed Transaction Coordinator service is not Started.
  • Hello, It should a be very simple Upgrade from Orion 8.5.1 to Orion 9, it is just in in-place install over the existing Orion. Login to your Customer Portal, Download Orion 9, also double Check that you have an Orion 9 License available. Make sure you have local admin rights on the box. Run the Orion 9 Install,…
  •  .mdf is used for primary data files, .ndf is used for the secondary data files, .ldf is used for transaction log files. * Primary data files The primary data file is the starting point of the database and points to the other files in the database. Every database has one primary data file. The recommended file name…
    in Database Comment by kevin2me July 2008
  • Hello, Maybe you can try clean them from Database itself to begin with. Execute the following query on the Orion database: select * FROM MapStudioFiles WHERE FileType=128 Then set radial to READ WRITE and highlight rows you wish to delete, usual show WMF filetypes right click and DELETE ROWS Note if Graphics exist in…
  • Try the following: This issue is due to permissions on the Orion NPM server. In Orion v7 User Account = IISUSER_SOLARWINDS Orion v8 v9 = SOLARWINDS_WEBSITE By default the user SOLARWINDS_WEBSITE is added as a member of the Users and Power Users groups. If the user SOLARWINDS_WEBSITE is not a member of the Users and Power…
  • Hi Chris, Absolutely, Cirrus can do that easily, Just Open Cirrus, GoTo SCHEDULE, there should already be an existing JOB there called Download Configs, or you can just create your now schedule Job. Enable the Job, Tell it which devices to Download, which configs to download Startup/Running, you can choose to Only Download…
  • Hi Kristan, Installing Orion on VM is fine, just be sure CPU and RAM meets our min specs and that its dedicated CPU & Memory. As for SQL Server, we would not support NPM\Netflow on a SQL Server with a VM. Here is best practice for SQL Server: 2 x Raid 1 disk (Mirroring) For operating system 2 x Raid 1 disk (Mirroring)…
  • Standard Monitoring ICMP - (No Port Number) SNMP (UDP Port 161) Additional Orion Syslog server - TCP Port 514 from your devices to Orion. Orion Trap Receiver - UDP Port 162 from your devices to Orion. Port 1433 for SQL
  • Hello, 1 Take a Backup of your Orion Database 2 Make sure Your Orion DB Maintenance is running successfully every night. C:\Program Files\Solarwinds\Orion\swdebugMaintenance.log 3 Run Compact Database in Orion database Manager (Stop Orion Services) 4 Shrink MDF and LDF files using SQL Server Management Studio. (Stop Orion…