kennyDev1 · Software Engineer · ✭✭✭

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  • We were able to retrieve it. Usually a 401 error means something is incorrect when you called the endpoint. If you are using postman recheck the headers. X-Samanage-Authorization - your token Accept - application/vnd.samanage.v2.1+json Content-Type - application/json
    in SWSD API integration Comment by kennyDev1 February 13
  • Hello fahimtaskcall, We are building something similar. I would reach out to Solarwinds and get their engineering team involved. Their engineering team has help us on various occasions with providing endpoints that are not supplied in the API documentation. For our bi-directional ticketing integration we did JSON field…
    in How to Fetch Custom Ticket States & Priorities via SolarWinds Service Desk API? Comment by kennyDev1 February 13
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