kenk55

Did this and it did not work for me.

Hello g_a_s, When you deleted the user account did you loose all the ticket history from the user? I have always been concerned about deleting users because I don't want to loose the ticket history. I run reports on different ticket events and if I deleted a user that has a lot of history, it may mess up my reports. 

Jeremy. I figured it out. Here is the code I used in the custom CSS. #buttonBox { display: table; clear: right; white-space: nowrap; position: absolute; padding-left: 55px; float: left; top: /* @param eg-headerHeight - 1 */; left: 225px; }

Anyone know how to adjust the margin of the navigation line? When I do my own custom CSS, the navigation line is right over my logo. Thanks

I have this same problem. I contacted SW support to find out if a request type can be used with multiple tech groups. The short answer is no. The long answer is, in the current version of WHD you can only have one request type associated to one tech group. So lets say that you make a tech group called "network" and you…

i would like to see some kind of documentation on this. I need to make sure that after deleting old tech accounts I can still search old tickets that the deleted tech worked on.

What if you don't have clients associated to an asset? Can this be if the user in AD or LDAP has been removed and in WHD it shows the "(D)"?