kellytice ✭✭✭✭✭

Hey mguizzetti​, did you end up getting this working?

Alternatively, if there are only a few locations and/or Clients to update, you can multi-select them from the Clients page search results and at the very bottom there is an option to make a "bulk action" which would update the selected Clients with whatever changes you make.

Nice! Thanks for this.

As frgpugs​ has noted, one option is to simply Delete the old versions off of the WSUS server if you are sure they are no longer needed by any of your machines. This is the most definitive way to get rid of the old ones. The other option is to Decline the old versions (which would make them not available to WSUS clients…

Is this in relation to 3rd party updates that keep showing up under Software Publishing -> [vendor folder] ? If so, go to Administration and Reporting -> Software Publishing -> [right-click to select Synchronization Settings] -> [click on 2nd tab called Subscription] That will show you a list of all the 3rd party package…

Just to add a bit to smeeler​'s reply: There is also an option under Setup -> Tickets -> Options next to the one mentioned above. This other option is called Default Ticket Editor Button. You can set that so that the default option is "Save and E-Mail" instead of "Save". The Techs could still click the "wrong" button, but…

Yes - basically WSUS doesn't "care" about install date per machine, and so doesn't store that information in the WSUS database. One very important point: The Windows Update Agent History report is one that does show the install date/time of each update.. BUT that report is pulling information from the Patch Manager…

Other side note: the network impact of this pull of LDAP info is pretty minimal... as in i can sync several thousand accounts in less than a minute since it basically equates to a bit of text data but it's not pulling binary files or anything. I would think you would not need to stagger those (e.g. you could just pull in…

Ah, but the problem here is that it depends on how you are bringing in the Asset records. If you are doing a WMI "Discovery Connection" task for the import of asset data, WHD can pull a decent amount of info from the boxes (CPU/RAM/OS version/MAC address/IP address/machine name/installed software/serial number/a few other…

So when you are referencing "unassigned computers" that implies that the group to which you are referring is a WSUS Target Group. If my assumption is correct - that you want to know how to clean up the old machines out of WSUS - Microsoft provides a tool that can handle that called the Server Cleanup Wizard. One of the…

Note: This is also the way that you could 'rename' other things in the product, like if you prefer District instead of Company or you prefer Moon Time instead of Calendar. There's a KB on this stuff here: SolarWinds Knowledge Base :: How To Customize The Web Help Desk GUI (Language And Labels)

You can use Packageboot to “Run a program” as a “Before Applying Package” or "After Applying Package" option. For the Program Name you would call cscript.exe‌ (which is a file that will already be on the Windows box) and then on the command line parameters box you would specify the name of the .BAT or .VBS that you want to…

I'm not sure why the menu options are different, but in the Patch Manager console there is an option to "Download Content" as a separate item on the right-click/Actions menu. When you select a package in the SCCM console 3rd party updates view, that option is not there. In either console, however, if you launch the Publish…

benjamin.reuze@accor.com​ : first question i would have for you is: Did steps 1 to 3 work for you? meaning: if you go into the WSUS server and run MMC from the start menu, add the Certificates snap-in and browse to the \WSUS certificate store you see the cert you imported? If so, cool. if not, you'll need to make that…

* Create a Client Custom Field * In your LDAP connection, go to the Attribute Mapping tab and click the pencil icon to enable Editing: * Locate your custom field and enter in the name of the AD attribute that you want to map from: * Save * Wait for a sync or manually kick off a sync of that LDAP connection (the Sync now…

The new Flash Player package is in the catalog now so it should be available. Per comments on the "table of third party updates" page, they are working on the others.

To add my 2 cents here: I agree with frgpugs that typically if you have a bunch of downstream servers you'd often want downstream WSUS servers at those remote sites (unless you just have a rockin' WAN with plenty of bandwidth and/or if you only have a few machines at each site). A Patch Manager Automation Server Role is…

A couple of comments and suggestions: * If you, as a Tech, add a Message into the system, when a Client user logs in to the web portal, if they haven't already seen that message they will get directed straight to the Messages tab and will be shown the New Messages sub-tab. If they've already seen the Message, they will…

The GUI might only show 10 things, but you can SHIFT-CLICK that checkbox to select ALL items on ALL pages

OK, so if the problem is that the online demo is showing widgets that you don't have in your environment: you can build your own widgets. The first step would be to go make your own search query under Tickets -> Search Tickets -> Advanced Search. For example, you could create a query there to show all tickets for the "IT…

The other option would require some dev work on your end but you design a web page with some form entry fields that people could fill out but then when they click "submit" (or whatever) it would use the WHD API to create a ticket for them. You'd have to make sure they put the username in the right format (or possibly use…

Here's what that looks like when executed:

yes, the only current options for changing colors are in the Setup -> General -> Look and Feel. You can use CSS there to change the colors but i think it only affects the border/title area - but nothing specifically for the dashboard area.

Heh.. but if you wanted to get a little weird with it: You could set up an Action Rule that says (essentially): * [Action Rule Info tab]: Evaluate Criteria only when the ticket was updated by a Tech * [Action Rule Info tab]: Apply Action only if the Criteria did not match before the ticket was updated * [Criteria tab]:…

There is another way you might accomplish this with Patch Manager, but it would run & be scheduled as a separate task from the update deployment task. For that reason, you might have to schedule it to run a few minutes before the update installation task. To do it, in Patch Manager: * Target a machine that you know has the…

and to answer your other question: no, you can't force the users to choose a model. you can put that option in front of them but you can't force an answer.

yes, create a new client record and use that email address for it. once the Client record exists, the system should not reject that mail any longer

No, that shouldn't matter. If you go up to the Clients tab and search for HRFax@shiplps.com, does that return a client record?

no, you can't filter the syncing of packages from the catalog based on version... just on product.

those are separate settings. the one for the gui is the one mentioned above (Setup -> Clients -> Options) whereas the similar setting for email is under Setup -> E-Mail -> Options.