kellytice ✭✭✭✭✭

Hi @VEC3842 As far as I can tell there isn't a way to filter everything down to tell the dashboard itself to only contain data for your linux servers. However, the dashboards are made up of widgets. The widgets are based on filters. The filters can be…well…filtered on a variety of different things so if I can find…

There is a similar function in SolarWinds Observability Self-Hosted as well. In the olden days, there was a standalone tool called Network Atlas in which you would build maps and then import them into the SolarWinds on-prem console. In more recent versions, that has been essentially replaced by native-to-the-console…

Just to follow up on this a bit @PaymaunJ1340 , If I am understanding the thread correctly, when you say you want to "attach the ticket" you are just meaning that you want to get the information in the Request Detail box (basically, in my example, what is showing in yellow in my ticket below): When we look at the options…

I don't think there is an "easy button" out-of-the-box config for that use case since the Task Element definition doesn't appear to have a CC: field. I will, however, try to answer with a way that may work for you. Here I have created a Task (Setup → Tickets → Tasks) and within that Task I have defined 7 Task Elements. For…

@ecklerwr1 You may already be aware by now, but SEM supports flexible licensing now SEM 2025.2 Release notes: https://documentation.solarwinds.com/en/success_center/sem/content/release_notes/sem_2025-2_release_notes.htm#:~:text=Licenses%20can%20be%20distributed License your SEM deployment:…

@caltexleftright OK, I'll try to answer it; please let me know if this is not enough or if you have specific follow-up questions. This will be a bit detailed just to help others that aren't familiar with building filters and dashboard widgets in SEM. First, it should be noted that SEM 2025.4 introduced the ability to have…

For those that read the article above but want to do file auditing (for Windows file servers) without enabling Windows File Auditing, you can instead use a File Integrity Monitoring connector in LEM for that node to accomplish a similar thing. See this article for more detail: File Integrity Monitoring Connectors -…

Working in a ticket and i realize i need someone else to do a task that is related to what my ticket was for, but i don't want to transfer ownership of my ticket to someone else. It would give the ability to quickly generate a child ticket and assign it to myself or to another team/Tech. Since it would preferably be…

It's not intuitively named, but just click the "View Poll" button and then you can answer the poll question.

I know this is an old question, but if you're talking about deploying .MSU files (hotfixes) ... it isn't directly supported as a function of Patch Manager...but some people have done it. This thread talks a bit about it: Windows Hotfix .msu

try this for PostgreSQL (just a modified version of what doughall2015 posted). This one is set for 30 days but you could change 30 to 90 (or how ever many days you want) there if desired: select d.FIRST_NAME ||' '|| d.LAST_NAME as ClientName, count(a.job_ticket_id) from job_ticket a inner join client d on d.client_id =…

note: i haven't talked to anyone who has done this (yet) so this is somewhat theoretical, but: Google has instructions on how to “set up your own SAML app” here: https://support.google.com/a/answer/6087519 From the (WHD) side, it does not appear there is not a lot of configuration to be done although there would need to be…

That is pretty interesting; I'm not sure why they would initially show different coverage areas if the are the same model/type of AP. However, my understanding is that this should get better once clients are involved since the SolarWinds Platform could then query the wireless controller to get a signal strength reading for…

Was this resolved? Typically this would be an issue where there was some KB related to WSUS that was applied to one side but not the other.

For now, yes this is still the supported way. From my understanding dev is aware of the deprecation and are looking into the best way forward.

SEM does have log forwarding so SEM1 should be able to forward to SEM2 so that could potentially work. You should be able to test it out by using a trial license for the SEM Server 2. https://documentation.solarwinds.com/en/success_center/sem/content/admin_guide/new_in_6_5/sem-log-forwarding.htm Historically that forwarded…

I know this doesn't identify what the issue is in your environment, but if it helps (a little), I can confirm that it is possible to use a predefined (or user-created) query that already exists, modify the time range to look at a specific range of "old" data, and then kick that out to a report:. First I confirmed how much…

Hmm.. I know it is a longshot and you may have already tried it, but does it make a difference if you specify the fully qualified domain name (DEMO.COM) as opposed to just DEMO?

There is a view in the ARM Web Console under Recertification -> Statistics: Here are a couple of screenshots of that list of Recertifications: In-Progress, Pending, and Finished: and here is what it looks like when I click on the name of one of those Finished Recertification entries:

Yes, as long as there is network connectivity for the agent to talk back to the SEM virtual appliance AND/OR for syslog to be sent from devices to the SEM virtual appliance

[quote userid="223902" url="~/products/solarwinds-observability-self-hosted/f/forum/104316/open-telemetry-ingestion"]And do they integrate with each other?[/quote]Yes! " If you have SolarWinds Observability Self-Hosted Essentials or Advanced license and also have SolarWinds Observability SaaS, you can use the Platform…

If I'm reading it correctly this page has instructions on how to remotely uninstall the agent using a program. https://solarwindscore.my.site.com/SuccessCenter/s/article/Uninstall-and-reinstall-LEM-agents-on-Windows-machines?language=en_US Do you still have access to your Customer Portal to get to the download for it? That…

I don't have that particular model of Fortigate to test with, but my basic recommendation would be to try one of the existing Fortigate connectors, like this one (Fortigate 5.0+ And Forti ADC Load Balancer): I do understand that it does not call out "90G" explicitly, but as long as the device is using the same syslog…

I do see some Cisco docs implying that there is a configuration for debian-based linux clients for Cisco Amp, so from that perspective it might be technically possible (apologies, i don't know much about how Cisco Amp or whatever they're changing the name to now, works). The harder bit is that as a user of SEM, by…

I did check with someone internally, and they noted that the archiveconfig option does create multiple files. You may need to open a support ticket if they aren't being generated as expected.

I don't see your exact behavior - for example, in this case I made 8 templates, and assigned all 8 to Request Type Facilities and only test1, test2, test3, and test8 to Request Type Network. When I looked at Facilities I did see all 8, and when i looked at Network I saw only the ones I had selected. However, I did see some…

Actually, that was it It's possible to define that child relationship and NOT define an Install Count. So, if that's all you want to do (just define that relationship) then you would just make it a child of computer asset records and leave "multi-install" unchecked. However, if you DO want to use that Install Count field,…

OK, regarding that feature / concepts - multi-install and install count: Looks like they are briefly described in this Thwack post: Managing Software Licences In Helpdesk Basically, it appears that if you create an asset record and edit it to change it to be a "Child" asset instead of a "Parent" then it exposes a couple of…

Hmm, OK, here's one bit that may be of interest: If you have a single Asset Record for Software Asset Type record you can add the various users to it, and then when you open up that record to look within it, there is a count at the bottom (in this screenshot it says Total: 24) Another thing I'm not sure of: If it DID let…

You're quite welcome on the response; I like to dig in sometimes on the replies to give as much info as I can! For the comment about 10 licenses - i didn't mean that as an "up to 10" comment, but rather a scenario where i was talking about a case where i happened to have 10 licenses for a specific software. I'm actually…