kboldizar

This is an old post but I happen to come across it today working with the same issue. It does appear with the new version of NPM you are able to create the custom table using the current network object and then change it from node to custom poller to get the desired output.

Hi kishore574, Without digging into logs (there are many things that could cause this), the next step would probably be running the config wizard. Typically that has corrected this for me in the past when I've seen the Last Database Sync not updating. One thing to remember is to always run the wizard as admin. Not doing so…

Should I be updating a url or anything? I can't seem to get this one to work.

Is there a specific amount of lines where this needs to be replaced? I replaced it for all of the tiles but still not seeing any weather info on the map.

Is there somewhere that shows exactly what the Cylance connector is doing and how to configure it properly?

Hi Mat, What that verbiage means is that you don't need any secondary application licenses to have an additional poller but you would need to purchase an APE (Additional Polling Engine) license. Once you have the additional poller in place if you go to Settings>All Settings>Polling Engines at the top right corner of that…

Hello, How detailed does the map need to be, geographically speaking? Like just an outline of Europe or detailed with cities, etc? There are some out of the box background images you can use if it doesn't need to be too detailed. Below is one I've used in the past. I probably just got it from Google on a free images site.…

Hello, You are correct in how elements are calculated. Each node, volume, and interface counts as an element and each of those together is your total number of elements. So if you're maxed out you must be at or above 12k elements, is that right? One of the biggest things you can do in terms of elements is cut back on the…

Hello, Does it seem to happen during a specific action? I'm an Engineer with Loop1, we provide SolarWinds professional/consultative services. I was recently working with a client where I saw this issue and it seemed to be when specific tasks were being performed which would explain the intermittent error. I followed the…

Hello, This should be done during the install without you having to do any extra configuration. As stated, that permission is needed for NTA to perform the daily database maintenance job which is best practice to have enabled in any NTA environment. It can be found under All Settings>NTA Settings>Database settings. You…

Hello, You should be able to do this under Settings>All Settings>UDT Settings>Manage Ports. There is a search box there that would allow you to search for a specific naming convention so that you can delete those in bulk. Just put check marks next to everything you want and select "unmonitor." As far as the reports are…

Hello, There wouldn't be a way to allow agent management without being an admin. Manage agents lives on the all settings page which you need admin rights to access. There's no singular permission for manage agents like there is for manage nodes, unfortunately. Could be a good feature request if it doesn't already exist as…

Hi Chance, If you already have a group created for the nodes that are part of the "Tulsda datacenter" for example you can create a new view and add a limitation for "single group" and select the group for those nodes. Then you can customize the view by adding any available resource to each column. If you don't already have…

Hello, I have seen that error in the config wizard log. Did the upgrade and config wizard complete successfully on the main poller and any APE? This article helped me out: Website Configuration Failed: Un-handled exception occured during instantiating type - SolarWinds Worldwide, LLC. Help a… Best, -kboldizar Loop1…

Hello, Was it a custom property that you were filtering on before? Just wondering what your filter syntax looked like. You can absolutely filter based on custom properties in that resource. How is the custom property setup that you want to filter on? Meaning text or yes/no value, etc. I'm an Engineer with Loop1 and we…

Hello, Is it possible for you to paste the trigger condition you have and what your expected outcome is? There are definitely ways to trigger off of multiple nodes but it just depends on what kind of logic exists to build the condition. I'm an engineer with Loop1 and we provide professional/consultative services for…

I've heard of someone else having this issue and I believe it was corrected by SW support deleting a registry entry.

Hello, I don't believe that would be possible. They have to be an admin in order to get to the all settings page where manage pollers is. And there isn't a second permission to make admin but now allow user management. Best, -kboldizar Loop1 Systems: SolarWinds Training and Professional Services * LinkedIN: Loop1 Systems *…

That's a tough one being that they aren't all supposed to be up all the time. I've done this for someone in the past that worked for their situation. Perhaps you can use this idea or build off of it? One thing we did for setting up a VPN as a dependency was to monitor the public IP of the VPN endpoint and the internal…

I know this is an extremely old post but did you ever find a solution for this? I'm running into the same issue with Polycom. Most of the other pollers are returning values for Polycom but the latency and jitter are returning the same "A value cannot be returned." Thanks!

Hello, That is the correct behavior. You could also change the Reset if you didn't want to receive the email or notification when the interface is back up. Alternatively if you are going to shut something down and complete some kind of maintenance etc you also have the options to briefly unmanage the device to stop polling…

Any updates from SolarWinds on this? I'm running into the same issues. Seeing as how there is no 6.4 yet I'm assuming this is still an issue which does surprise me seeing as how this is an SIEM product and SMBv1 is a huge security vulnerability.

I forgot to answer the final question. There are no limitations during the trial period.

Hi Sri, You would be fine to go ahead and install now. The trial licenses are all for 30 days. Once you have the license you would go to the "All Settings" page in Orion and at the bottom you will see license manager where you can easily update your license with the key once you have it. Hope this helps! -Katie Boldizar…

Hello, I don't think you would see any decrease in the polling rate. The issue is that you are WAY over extended on this polling engine and you require a secondary poller at this time. The max number of elements per polling engine should not exceed 12k elements and you have 20,259. The number of interfaces you're polling…