karunakar.enugula ✭✭✭

Hi Team, we are looking total infra percent for the customproperty field in environmen like LAN & WAN infra upercent detials.

Hi Team, For Auto generated alerts were not working Hence we are receiving HTTPS monitor error: 405, method not allowed. We are using 2025.1.1 version in the tool. https://Primary IP Address :17778/SolarWinds/Information Service/v3/Json/Query? kindly help us to solve the issue on priority.

Hi Chad, I want to add date and time in same report, could you please help.

I am getting query not valid.

Thank You !!!

 Hi Team- could you please brief the onboarding process , we are using NTA module in environment. we don't have internet to the servers.

Hi, Yesterday we have upgraded the SQL memory up to 56 GB as per the azure settings in our environment. And CPU's are up to 8,but still our console is not stable and facing slowness issue.

Hi, Thank you for the feedback. we are using database separately in our environment and current version which we are using is NPM 12.4. We are using SLX license for NPM. we have SQL memory is 14 GB and application server is 30 GB.

Hi Srivastava, 1. Suspecting it's permission issue. Can you check if you have proper rights to open all pages? Yes, I have admin rights. 2. How about your Network speed? Network speed is good. 3. Have you tried to access the same NMS from local server? Yes, I have tried to load the page it is taking more time i.e 5- 10…

Hi Kishore, please find the details our server is in azure cloud. Standard D4 (8 vcpus, 28 GB memory) -Application server. Standard DS3 v2 (4 vcpus, 14 GB memory) -Data base server.

there is no time, when some one access tool it is not able to access properly. if we open any tab in the tab in console it is taking more time and also some time getting as unexpected website error. checked with TAC did not getting proper solution.

Is it just the web interface that is slow? Post login to the page I am getting below error and it is taking more time to load i.e. 5-10 min. if not check the number of nodes being polled, are you running the database on the same server we are using database server separately in our environment.

Hi, Thanks for the information,I am looking and alert in the dashboard for backup failure of the device in environment? could you please assist.

Hi Team, we are using NPM,and recently we have installed IPAM in NPM application. we are looking for the BW utilization for the individual site's in our environment. In NPM we are monitoring the devices Via SNMP. In NPM if we can preview the report,please let me know the procedure,thank you.

Hi Team, Do we have any support escalation matrix for solar winds ?

Hi, We have NPM.NCM and IPAM in server application and database separately. Please find the below details which are using in our environment. POLLING COMPLETION99.94ELEMENTS4888NETWORK NODE ELEMENTS1900VOLUME ELEMENTS78INTERFACE ELEMENTS2910 My server is installed in azure cloud.

1-2 users

Any updates

Hi, I am looking for how to re build my web console if server is crashed.