k1gaudineer · Sr. Network administrator · ✭✭✭✭✭

Hardware Health Polling Not Completing – Resolved Our issue with Hardware Health polling not completing has been resolved. I want to give a shout out to the SolarWinds Support, Development, and Engineering teams for their excellent effort, time, and collaboration throughout this troubleshooting process. Root Cause: With…

This is a Bug….. After several days of investigation, we have confirmed this is a legitimate SolarWinds bug referenced internally as Jira OO-51486. The issue appears related to the removal of the Web folder from Additional Polling Engines (APEs), which breaks Hardware Health polling functionality on APEs and potentially…

Good Morning Chad, We did hear back from SolarWinds support. A troubleshooting step they asked us to take was to repair the Collector Service and the Job Engine. following the 2024.1 and above steps outlined in this KB article Repair a failing Job Engine and Collector Components . We followed those steps for on one of the…

Chad Good afternoon. Thank you for the reply my current case number with SolarWinds is 02126774.

Yes.. We did perform that test. the procedure we used was List Resources → Remove Hardware Health polling (Remove Check Mark) →submit Once back at the 'Node Details' page manually 'Rediscover' the node Manually poll the node (Poll Now) 5 or more times Wait 10 minutes List Resources → Select 'Hardware Health Polling'…

I will share what I have done with a similar KPI that I created for one specific support team in our enterprise (Network Support Team). I tailored the widget to be specific in regards to the alerts that were meant for them and not other teams like Server Support, Unified Communication, Security, Application ect….. I can…

I am trying to recreate the report from above. There is condition in the query where the field is called Physical Interface. Where does that field name come from. Orion keeps failing the search when I try to locate it. We are on the latest version of Orion 12.2(??) NCM 7.7, UDT 3.3. 

Has anyone had any luck with trying to stop this comparison? This is the crypto portion in a cisco config.... Every time I run a compare between the startup and the running I see this.... I have loaded my entire config file into the RegEx test site mentioned above and I can get the RegEx expression to work there but it…

aaaaahhhh Yes.... I need to read a little more closely... This is a NPM report and all ports for the switch that you are running the report on, need to be in NPM before the report can be run. We don't monitor all user access ports. We only monitor the important ports like uplink and port channel ports. Our enterprise has…

Yes... I thought that was pretty clever as well. This query was shown and described in the 'All In On Modern Dashboards' THWACK post. I'm not an advanced SWQL user at all but if I'm reading this query correctly: The Main Query (TheCount) will select the number of nodes I'm interested in (N) and the URL link (link) The…

*** Update for Modern Dashboard Use *** My original query isn't well suited for use in a 'Modern Dashboard' but after a little tinkering with it I was able to get it to work and yield the same visual results. Not sure if this is exactly best practice for using a query in a 'Modern Dashboard' but I will give it a try.…

Ahhhh Yes..... There is the rub using the custom table doesn't give you the ability to use a paged display and with 4000 + devices we need pages. So went back to the ' ' AS [Status] idea again. This time what I did was I removed the word 'Status' and just left a blank space between the [ ] and then when I added this line…

Wait..... I am curious if you are on to something here with the blank column, ' ' AS [Status]... What if a guy were to use this in a report widget and then set a custom column width in the report setup where you choose the columns to reduce the amount of space between columns.

I've seen that MD before but that not what I'm after. Sure if there was only one Microsoft Server or the Icon was used for more than 1 vendor it might be a good idea to have a separate column for 'System Vendor'. But the Icons are unique and to have a column for system vendor is a waste of screen realestate. When you have…

I realize that the Icon won't display in the editor (SWQL Studio) only the path to the icon will show there. This isn't for presenting in the SWQL Studio because my customer doesn't use the editor. This is for presenting in a widget. The above code is just a short snippet from the actual query however its enough to show…

Add my organization to this list as well. We are moving from Cisco 2960s & 2960x switches to the Cisco 9200R with CAT9k_Lite_IOSXE 17.5.3 and the UDT information is disappearing from our landscape more and more each day. This is very frustrating since for many many years this information has been readily available and…

Thank you for the response. I gave this a try, and like you said its not graceful but it works and for now it will solve my problem. I agree that more works with the 'Groups' needs to be done and adding SWQL functionality would be huge. Thanks again for your time and reply.

Not sure if this will help But when I search for multiple devices, like all devices at a specific office complex, I will usually narrow my search to the IP address range for that office complex in the 'Manage Nodes' search bar (classic view). For example the office complex has 5 class 'C' networks 10.52.20.xxx,…

Thank you for the response. This is what I am looking for and works great.

Thank you for putting this out there. This is fantastic work. Our organization has hundreds of the SU1500RTXL2Ua deployed all of which are using different flavors of the Gen-2 and Gen-3 SNMP WebCard (Poweralert 12.04). I have had to come up with a a lot of UnDP's over the last decade to support all of them. We are…

Perfect.... Your last suggestion worked out great. Thanks for the help!!! I tested this evening and all reports are OK. 

Richard, Good Afternoon. This has solved my problem. Thank you very much for the example and the explanation. This query does work inside the Database Manager and will produce a table of interfaces that I can edit very easily. And as you have suggested.. The book is on order.

Thank You for your replies.... I did more testing yesterday and this is what I am concluding... I believe you are correct that there is something wrong with that Custom Property 'Cust'. That Custom Property is setup as text but the values that go into that field are chosen from a drop down value list. If I create a whole…

Thank you for the suggestion. I did download and install the SQL studio management application. The query will produce a table with the interfaces I am needing to change, however, I can't edit the interfaces. I keep receiving an error that this can't be performed on multi table queries. It looks like I need to learn more…

I downloaded Server Management Studio. I did connect to the database and was able to execute the query successfully. In the top half of the window I see the query that I wanted to run and in the lower half I see the interfaces that I need to edit. But I am still not able to edit the interfaces. Is there a different way to…

We have several different kinds of groups monitored. This query is very helpful, One question, Is it possible to limit the scope of the query to a specific community string or custom property?

Thank you mesverrum for that input. You could see exactly where I was going with that kind of workflow. I am starting small and trying to figure out how that work flow would go. After the turn of the new year these types of project will gain some traction and become much larger in size and having to babysit the nodes that…

Sorry Posed previous answer before seeing your follow up post.... Here is the .OrionReport file <Report Version="1.0" Group="Current" Title="Unmanaged Nodes" ModuleTitle="" Type="Current" TypeDescription="Current Status of Nodes, Volumes, etc." Icon="Report" Schema="Inventory.Schema" SubTitle="This report will give a list…

chenash, That's close, What I have is 10 UnDPs. Each UnDP returns a table of values. I only want a total value for each UnDP so I would then create 10 transforms (one for each UnDP). The Orion Admin Guide for UnDP explains that the ColumnSum transform function is the way to get a column total. Once the transform for each…

Sorry for the delayed response in getting back to this. I wanted to discuss this topic and this specific proposed solution at a couple of team meetings. As a team, we still believe this solution will not work for us. This solution would have been ideal a few years ago but we have done a lot of expanding in recent years. We…