jvb — THWACK

Have you considered using agents? The firewall setup would be much easier for you as the agent uses specific ports: Poll devices with SolarWinds Orion agents SolarWinds Orion agent requirements

in SAM & NPM: Firewall Requirements from Server/Client and vice versa Comment by jvb May 2019

These articles should get you going in the right direction: Monitor, alert and restart a Windows service from SAM - SolarWinds Worldwide, LLC. Help and Support or Monitor and restart stopped Windows services - SolarWinds Worldwide, LLC. Help and Support

in Automatic restart of Important Windows services Comment by jvb September 2018

There is not one single table that has everything in it but perhaps NodesData might be a good start... What are you trying to accomplish specifically?

in Need the table name which have node property. Comment by jvb March 2017

We don't have any current plans to do a direct integration into WAC at this time. What sort of workflow would you be looking for there? Obviously SAM or NPM can monitor the entities you describe "Disks, CPU, Memory" but I may be missing the point of your question.

in Microsoft WAC (Windows Admin Center) integration with Solarwinds Comment by jvb February 2019

The screen shot you posted is from the AppInsight for IIS template so that view is going to be specific to sites running on IIS. For your other platforms you are correct in choosing the out of the box SSL Cert Expiration template. However, as you have already seen, that template does not pull back all the data you are…

in SSL Certificate Expiration Report - All OS Comment by jvb September 2018

Yes, you can run the same transaction from any number of locations (players) but the players are not aware of each other and do not orchestrate execution in any way.

in Transaction playback across multiple players Comment by jvb November 2019

The video below might help. You can create accounts with an evaluation version, you don't have to purchase to create accounts. Adding a New User Account - Video - SolarWinds Worldwide, LLC. Help and Support

in How can we create ORION INDIVIDUAL ACCOUNT? Comment by jvb October 2018

Just to clarify a little... Are you using AppInsight for IIS and then wanting to augment that with the additional template you created? Could you maybe share a screen shot of what you have so far? I have some ideas that might work but I want to be sure I understand what you have so far so I don't send you on a wild goose…

in HTML for SAM Template Comment by jvb September 2018

I believe what you are experiencing there is related to a known issue that we are currently working on and hope to have a fix for soon. If you have not done so already, please open a ticket so we can verify that is the case and associate your case with the work being done to address the issue.

in New Recorder Fails During Verifying Step Comment by jvb December 2019

You can also set a specific number of failed polls in the threshold section of the template itself:

in HTTP/HTTPS URL monitor alerts too frequently Comment by jvb January 2017

I tried to replicate that behavior and could not do so... Could you open a ticket and ask the support team to have a look?

in Reset action not saving? Comment by jvb November 2018

If you are on the latest build 2019.4.1 and still seeing this, you may want to open a ticket with support so we can investigate.

in 'No Element was Clicked' Error message Comment by jvb February 2020

The reboot might help but I would also suggest updating to the latest bits as well (6.6 is a couple revisions behind). If neither of those clear up the problem I would suggest starting a ticket with support so they can investigate the issue.

in New Devices not returning Network Latency & Packet Loss Comment by jvb June 2019

Yes, NPM and NCM are designed to run on the same server. The SQL server as a best practice should be a separate server.

in NPM and NCM same server possible to install Comment by jvb February 2017

In addition to what cnorborg mentioned already, there is also this (brief) article that indicates Orion does not like spaces or double quotes: Invalid characters for SNMP password - SolarWinds Worldwide, LLC. Help and Support

in SNMP String Characters Comment by jvb September 2018

Yes, they can be VMs as long as you follow the recommended specs in the admin guides for the modules you are installing. http://www.solarwinds.com/documentation/apm/docs/SAMAdminGuide.pdf

in Installing Solarwinds On-Premise...can these servers be on VMs or do they have to be physical HW? Comment by jvb March 2017

It doesn't look like we have that implemented currently. If I understand your question, you are essentially looking for the SDK equivalent of clicking "Play Now" in the Web UI?

in WPM SEUM Invoke tests from API? Comment by jvb December 2018

I believe only screenshots of failures are maintained in order to keep DB size down.

in WPM Transaction Screenshots of Steps - History? Comment by jvb September 2018

There is no way to do that in SAM. CDR data is typically in the realm of our VNQM product. VNQM does not support Skype for Business as of today but there is a feature request you can vote on:

in Microsoft Skype for Business - CDR data Comment by jvb September 2018

The data displayed in LEM is what was contained in the original event on the originating device / node. You may have to look at the source to see if there is a configuration to display the username instead of asterisks. LEM does not modify the data in any way other than to normalize the format.

in Failed login - uname Comment by jvb February 2017

Just to clarify are you trying to do this in a view limitation or in a single specific resource? Could you post some screen shots or examples of what you tried so we might be able to help diagnose?

in Unable to load transaction by status using custom property Comment by jvb June 2019

This article might help with that: HTTPS prefix in URL variables for alerts and reports are not populating - SolarWinds Worldwide, LLC. Help and Support

in Configuring Alerts (N=SwisEntity) Comment by jvb September 2017

It should not be limited to 13 lines. A shot in the dark here but live mode defaults to the last 10 minutes. Is it possible that there are only that many events in that time frame on your system?

in OLV - Live Mode - Font / Number of Lines to Show Comment by jvb February 2020

There should not be any dependency for that service to start. You may want to open a ticket with support and ask them to troubleshoot that further.

in SAM Agent doesn't restart after reboot of server Comment by jvb September 2018

It is possible to license more than 1000 but you will need to ping your sales rep and ask to have a quick call with a Sales Engineer. They will discuss your environment and goals with you to validate that the larger node count won't create problems. The big issue is events per second so provided your logs from all sources…

in Log Analyzer Inquiry Comment by jvb October 2019

Alex, Curious about the WPM part... You were forced to update your WPM Player on one box? That shouldn't be the case. WPM Players are still officially supported on 2008 WPM 2.2.3 system requirements - SolarWinds Worldwide, LLC. Help and Support

in SolarWinds Upgrade - My Orion Deployment Comment by jvb February 2019

I sent you an invite through a different channel... If that doesn't work ping me directly and we'll get you in there! Thanks!

in Unable to access WPM 3.0 Beta Comment by jvb January 2019

You'll need to download both betas and install them one after the other on a clean machine. I believe you will want to install SAM beta first and then run the VMAN beta installer. Betas are not intended for production and are packed a little differently.

in Unable to install Beta software Comment by jvb December 2018

It is currently not possible to do that with Log Analyzer although it is something we are considering for future inclusion in the product. In the meantime, depending on the use case you might be able to use the log parser templates in Server & Application Monitor: There are two popular log parser templates Perl Based and…

in Monitoring Log Directory Comment by jvb September 2019

mlcc2000 I let the appropriate team know about this... Hopefully should be resolved soon. Sorry for the trouble

in Cannot open Support Ticket Comment by jvb August 2019

jvb · Senior Product Manager · ✭✭✭✭✭

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