Comments
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The new recorder is not at full feature parity yet and that is why we still ship and fully support both the old recorder and the new one. We are currently working on NTLM authentication support in the new recorder but until that is fully released you should still be able to use the old recorder for those transactions that…
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Can you ping the ticket number back here so I can review the case? Also there was a service release made available this week that should be in your customer portal. I believe the first issue you list is addressed in that SR.
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Hey Ben, that sounds like something that I'd like to have the team take a look at. Can you start a ticket and maybe ping me the case number so I can track internally? Thanks!
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We have removed those images and the path to them in the web console will be removed as of 2019.4 (went GA this morning) The usage of those images had become almost zero as most customers preferred building their own images rather than use the images we provided. The images were really nothing special. Just a Windows…
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That is an interesting question ... I will have to ask the team if there is any limit or a number that is reasonable to keep it under.
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Agents were introduced in a 6.x release. You would need to update to the latest releases (currently 6.7) if you want to use agents for monitoring your nodes.
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It is not possible to do that.
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Unfortunately we do not have a way to monitor Lambda directly. Our current AWS integration is designed to give you an overview of your EC2 VM instances and EBS Volumes running at AWS. We do integrate to CloudWatch via the API... There are instructions for setting that up here: Configure an AWS account for cloud monitoring…
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There is a variable that I believe shows the value at the last poll that you could use as a comparison: ${N=SwisEntity;M=PREVIOUS(VolumeSize)}
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If you checked the box for "Send a Log Rule Fired event to Orion Alerting" when you created the rule then you should see an event generated in the Orion "Active Alerts" page: Integrate Orion alerts with LA
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In addition to the articles cmazko linked to I would add that the new node based license is not being forced on existing users if they don't want / need it. If you are an existing SAM user you can opt to stick with your current license model.
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It may be that those polling engines are at or near capacity in some way... If you go to Settings -> All Settings -> Polling Engines You will see something like the screen shot below. Check the polling rates to see if anything is exceeding maximum rate...
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A couple things you might check... Those templates get the performance data via WMI. Have you tried the first couple tests in this doc to verify WMI is working properly on that node? http://www.solarwinds.com/documentation/apm/docs/APMWMITroubleshooting.pdf Also, and this one is a shot in the dark but... Check the polling…
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There are a couple good articles around that subject that might help: (If you already found / read those, apologies for the duplication ) My Orion Website & Server is very slow / CPU & Memory Spike what should i check quickly ? Quick Disk performance check for SQL server
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Hi Matt, I have not heard of this happening to anyone else as of yet... If it continues to be an issue please open a ticket and ping the ticket number back here or message me directly with it so I can follow up.
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There are currently no plans to add any Exchange reports to the next release of SAM. Can you give us some specifics about the kinds of reports you would like to see added?
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Are you running the latest bits? (currently 2019.4) I am not aware of any known issues related to excessive memory usage. It might be a good idea to gather some diagnostics and open a ticket with support so they can have a look at what might be causing that.
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Have you tried using "X Y Mode" to record a click event somewhere outside the login box and then the click on the Log In button? You might be seeing an issue where the login box has a validation script that only triggers when the focus leaves the second text box. You could also record hitting the Tab key after you type the…
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Not sure if it is what you are looking for but I believe "Category" is the field... Possible values there are 2 - Server 1 - Network 0 - Other To get more granular in the description of the device, i.e. Firewall instead of "Network" you might have to assign a custom property to the node. I only had a moment to glance at…
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When you are building the alert and you add an action "Send an email / page" for example, there is a button to the far right that allows you to simulate the alert. Once you click that button you can choose a test node and then either Simulate or Execute. Simulate shows you what the results will look like with out taking…
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I know it isn't your optimal choice but it sounds like the manual delay is the best option in this case. If the problem is truly that the element in question sometimes loads too slowly there isn't much else we can do. There is no other mechanism to signify the target element has loaded.
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I wonder if the better way to approach this would be to use the Orion SDK to insert that information from the target nodes registry into node based Custom Properties instead of trying to use the component monitors to do that. As you have discovered the component wants to pull back a numeric value that can work with…
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Not sure if this will help but sometimes in cases like that I change the multiple conditions and the "or" into a single line that is instead "Transaction Status is not equal to up"
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There is an SDK available for the Orion Platform: Home · solarwinds/OrionSDK Wiki · GitHub Releases · solarwinds/OrionSDK · GitHub SolarWinds Information Service v3.0 Schema Documentation Index
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Looking forward to seeing everyone's input on this!
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Not sure exactly what you want to check for beyond the drive existing but have you considered using some of the native BitLocker powershell cmdlets along with custom script components to give you better detail... For example you could use the Get-BitLockerVolume cmdlet and its associated ProtectionStatus code (this is a…
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It can be either but my preference has always been to create a service account in the domain and use that so I always know exactly who is connecting where. You can double check that you are using valid credentials by first using them to sign in successfully to the vCenter via the vSphere client and then configure them in…
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There are no out of the box templates for that use case. You would probably need to create a custom script to check that and then use the scripting component monitors to return a value that SAM could alert on.
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Apply the template to the cluster IP. I would also manage both physical nodes as Orion nodes to keep an eye on the stuff that doesn't failover. For example the C drive on each physical node.
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This is calculated from the DPA server to the DB instance Round-trip time when running "select 1" against this instance (includes network time but not connect time).
