jonathon.privett

Very good info

For 2024.1 and later: support.solarwinds.com/.../SAM-Powershell-not-working-after-2022-3-Upgrade

There's no out of the box options for this so you'd have to create your own custom sql/swql alert. The queries in these documents should help: https://support.solarwinds.com/SuccessCenter/s/article/Unknown-Applications-and-Unexpected-Website-Behavior-Overpolling-SAM-Component-Monitors…

The appinsight applications are mostly blackbox and not editable. You can edit the app once it's assigned -> expand component by clicking the + -> if it has an option to disable then it is disablable. (only processes and service monitors) You can assign the appinsight for sql application then click into specific databases…

Hello, I will copy/paste some internal resolution on a very similar customer issue:Issue: * one of the component monitors (the specific machine state component monitor) has a script that is setup to poll the broker on the same server as the Citrix server. This is not really how people have it setup at all (as they have it…

Hello, First off, your screenshot doesn't show the entire error so it's hard to recommend a solution. Secondly, I recommend that you open up a SAM support case on this to get help from our support team especially if this is high priority. SW 24/7 support line at 866.530.8040

I recommend creating a support case on this for troubleshooting. Feel free to contact our 24/7 support line at 866.530.8040

Hey Andrew, I recommend using the out of the box options to see what users are editing nodes and application monitors. This is already included in the solarwinds Message Center Audit events. https://support.solarwinds.com/SuccessCenter/s/article/Viewing-and-reporting-audit-events…

This is a 2 part question. To know if a service is down you first need to be monitoring it with SAM. https://documentation.solarwinds.com/en/Success_Center/SAM/Content/SAM-Use-the-Component-Monitor-Wizard-in-SAM.htm Once you are monitoring the service SW will determine status - Up, Down, not running, etc. There is no way…

Does this article help at all? Sounds very similar. https://support.solarwinds.com/SuccessCenter/s/article/Connection-Quality-polling-fails-on-Windows-Server-2012-nodes-in-SAM -Jonathon Privett (Senior Tech) If this does not help I recommend opening up a support case with us.

I recommend opening up a support case with our support team on this to investigate further. There are a few different potential causes and this issue is best to troubleshoot during a screenshare session. It's possible your SW environment overall is having issues if you see this error. It could alternatively just be a…

Try using this SAM tool to target and monitor the service you would like to monitor: https://documentation.solarwinds.com/en/Success_Center/SAM/Content/SAM-Use-the-Component-Monitor-Wizard-in-SAM.htm -Jonathon Privett (Premier Enterprise and Senior tech)

Hey tjkru, Unfortunately, there's no functionality currently in SW to copy entire tabs from different views and insert those tabs into alternative views. You will have to create the view or add to an existing view and add each individual resource you'd like on that view. The main reason that this is not already a…

I had a customer case for this exact issue. The problem resolution was a bit surprising. This performance counter did not exist on that target machines. If you see this same issue I would suggest rdping to the node/sever you expected this performance counter to be on -> open Performance monitor -> click the "+" -> there…

Unfortunately, this would be a custom sql/swql report as this is not possible out of the box for node custom properties + groups/members. You can report on group/group based custom properties but not on node based custom properties. The reason for this is how the SW tables are formatted/separated. The…

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