jmaser

I would like to propose an additional use case: We generate an alert message using the trigger condition and a recovery message from the reset conditions. These emails are sent to our ticket system to generate a ticket via alert and, for issues that are resolved without intervention, close the ticket when a recovery…

How long does it generally take for points to be credited to my Thwack account? This is my first contest and I don't know how it works. Thanks! Edit to add: Thanks for the update, DanielleH and @Tom Iannelli

Thank you for your post. It seems like this is the kind of thing that could be handled by the Advanced Alert Manager. The alert is fired and when the message is composed, the message or some element of node-alert-message string could be assigned a unique ID.

This seems to be a common request. It seems like it would be something that would be relatively straightforward for the database to expose as the generated message is recorded and would have to have some sort of internal ID?