jleecong

Comments

  • I creating a new hardware alert from scratch to test the data in the email alert and am still getting the the same computer model, service tag, and vendor as before. Either way my issue is resolved from the workaround above. Thanks for the help!
  • We upgraded to SAM 5.01 and I'm able to create the alert as mentioned above. Not sure what got corrupt, but it is working now after the upgrade. Thanks to all for the help!
  • My screen is missing all those options under property monitor: node, that would help explain why this seems a lot more complicated than it should be. Any idea how to get those options back or what could have gotten corrupt? Thanks!
  • Please note we needed to update the queries for Model and Manufacturer as well. Model - Select Model from APM_HardwareAlertData where NodeId = ${NodeID} Manufacturer - Select Manufacturer from APM_HardwareAlertData where NodeId = ${NodeID}
  • Thank you for the help, worked perfectly! SolarWinds Server & Application Monitor v5.0 Build #5.0.0.1501
  • We did a fresh install of 10.5 and then created a number of custom properties, but none of the custom properties we created show up in the advanced alert manager. They DO show up in Report Writer. Previously we would just run "Update report schema" and it would resolve the issue. I have a case open with Solarwinds, but the…
  • I'm unable to edit or even add a trigger action to the default alert as I get "Please specify a complete Trigger Condition, Field not specified or invalid". I also need to specify that it only alerts for Windows servers. If I add a Simple Condition my only option is CPU & Memory and even then I only have 2 options for…
  • The above results in the output email containing... ${SQL:Select ServiceTag from APM_HardwareAlertData where NodeId = $@NodeId@} If this is a known issue/bug is there an official workaround or eta for when the bug will be fixed?
  • Did you ever get this resolved?