jkuvlesk

This is an excellent source for customers who are new to SolarWinds: https://support.solarwinds.com/Success_Center/Smart_Start_Onboarding_Program/New_to_SolarWinds It provides install instructions, best practices in the getting started guides and links to information on SolarWinds Academy product training (included when…

https://support.solarwinds.com/?title=Success_Center/Server_Application_Monitor_(SAM)/Documentation/Scalability_Engine_Guidelines_for_Server_%26_Application_Monitor http://www.solarwinds.com/documentation/en/flarehelp/SAM/content/sam-licensing-sw175.htm

Have you taken a look at the multi-product upgrade guide? This should provide you more guidance. @thedoclady, any recommendations? https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Upgrade_Multiple_SolarWinds_Products

I've compiled a list of partners who provide training and professional services. I'll get this on a web page soon. SolarWinds is also planning to expand our training program in 2016 to other products (delivered via webcast/virtual classroom). Today we offer instructor led courses for Orion Core, NPM and SAM (for customers…

Hi mjsweet130, SolarWinds offers virtual live classroom training for NPM, which covers Orion core topics that are applicable to all Orion based products. You may sign up for the training via the customer portal: Customer Portal Login | SolarWinds. There are several partners who offer formal training programs (live in…

Hi Ahmed, There are some classes available (virtual classrooms) for NPM and SAM. Here is the link to register in the customer portal. Customer Portal Login | SolarWinds -Jennifer

Here is a video - see at the 4 minute mark for how to alert on a component. https://support.solarwinds.com/Success_Center/Server_Application_Monitor_(SAM)/Alerting_on_an_application_-_Video

Lawrence Garvin created a template recently to monitor SCOM. http://thwack.solarwinds.com/docs/DOC-170696

Here is the getting started guide for SAM. https://support.solarwinds.com/?title=success_center/Server_%26_Application_Monitor_(SAM)/Server_%26_Application_Monitoring_Getting_Started_Guide You can also attend free live training which occurs monthly, and there are plenty of videos to also help you.…

Here is link to a site to help you get going. Server Discovery and Monitoring with Server & Application Monitor

Hi Seanchc, we also have instructor led classes you can take - a benefit of being under active maintenance. https://support.solarwinds.com/Success_Center/SolarWinds_Academy/Training_Classes And don't forget the install and getting started guides:…

It sounds like you are alerting on every component monitor. Here is guidance on when you would alert on a component and when you would alert on an application. * Alerting on an application: In most cases, you will want to alert on an application. Alerting on an application will give you one alert and tell you the state of…

Hi Brandon, We have a post in PatchZone covering this topic. http://thwack.solarwinds.com/community/application-and-server_tht/patchzone/blog/2012/07/05/patch-management--roles-and-responsibilities We also have a survey taking place that also addresses this question:…

Web Performance Monitor provides this capability for web apps inside and outside your firewall. You can monitor pages from multiple locations.

we now have some videos in Spanish: Orion Core Vídeos de entrenamiento con subtítulos en español

I would suggest watching the videos - understanding trigger condition logic and understanding alert reset logic. Server & Application Monitor (SAM) Training - SolarWinds Worldwide, LLC. Help and Support for instructions on how to do this.

https://support.solarwinds.com/Success_Center/Enterprise_Operations_Console_(EOC)

We have a new release now - in release candidate. Here are the release notes: https://support.solarwinds.com/Success_Center/VoIP_Network_Quality_Manager_(VNQM)/VNQM_4.4_Release_Notes New Getting Started Guide: https://support.solarwinds.com/Success_Center/VoIP_Network_Quality_Manager_(VNQM)/VNQM_Getting_Started_Guide We do…

Hi rspotswood. This is a new video and should provide you additional guidance. http://players.brightcove.net/702974249001/414def77-c0d8-4e6e-b5cc-7be509c42519_default/index.html?videoId=4671589970001

Hi Yann, have you seen this information on archiving logs? https://support.solarwinds.com/Success_Center/Kiwi_Syslog_Server/Kiwi_Syslog_Server_Getting_Started_Guide/040_Create_schedules_to_automate_log_archival_and_retention

Check out the video - creating a new application template. Server & Application Monitor (SAM) Training - YouTube

Here is a training video and document that may answer your question. https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/How_to_Integrate_ServiceNow_with_the_Orion_Platform_-_Video…

This is a new chapter written to help reduce alert noise - Reduce alerting noise - SolarWinds Worldwide, LLC. Help and Support

Here is an example of how to set up an alert with the UNDP. https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/NPM_Administrator_Guide/0Q0_Monitor_custom_statistics_based_on_MIBs_and_OIDs_with_Universal_Device_Pollers/Alert_on_printer_toner_running_low_based_on_a_custom_UnDP_poller

Here is the link: SolarWinds Online Help

There will be a class on 9/21/16 over custom properties. It will be recorded and posted in the Customer Portal for later viewing. https://thwack.solarwinds.com/events/1878

There will be a class on 9/21/16 over custom properties. It will be recorded and posted in the Customer Portal for later viewing. https://thwack.solarwinds.com/events/1878

Here is the schedule. We are not doing a google hangout but a webcast series, but of course you can ask questions during. Sign up here: Package Creation Fundamentals (8.7.13) and Creating Packages with Patch Manager (9.4.13) Part 1 Package Creation Fundamentals, August 7, 2013 Lawrence Garvin, SolarWinds Head Geek and WSUS…

As far as agentless v agentbased monitoring software, Cardinal Health has good points on selling agentless in this blog. http://thwack.solarwinds.com/community/solarwinds-community/whiteboard/blog/2012/11/27/customer-spotlight-agentless-enterprise-monitoring-at-cardinal-health

mbird, We've just updated this article (and will be linking it in more places soon) to help users understand which installer to use for the version they are on. I'm planning to add this info to the pop up you should have seen when you downloaded the NPM 12 bits. Any place else you would expect to see this information?…