jkump · Systems Administrator - Expert · ✭✭✭✭✭

Helpful!

Thanks for sharing.

As every company that I have worked for continue to try and implement LEAN techniques, it seems that there suddenly are SME (Subject Matter Experts) that think they know the processes and how things are working. I find it intriguing in your post that the need to ask the "Why" questions. It seems that is the hardest part of…

Thanks for sharing this article.

even with the cost of storage dropping to low levels, I think it is still worthy of an effort to review and pay attention to the storage. Yes Hot and Cold storage is beneficial to the application but there is the need to ensure that the proper amount of storage exists and not roll out empty extra capacity when it is not…

We have not had a need to actively embrace the cloud structure per se. I do find it interesting the pace of tools and the benefits that convergence away from a particular vendor tool to a more proper vendor-neutral tool set. We are working on cleaning up the data center in general and determining what tools would be…

The delegation of IPAM tasks is essential for moving the IT department forward. I am looking at something similar in a role-based, group-based documentation and password management solution. These same characteristics can be applied to IPAM as well. The listing that you have in your post is beneficial and I am bookmarking…

It seems that the wire is the first tangible thing users know about when performing their daily tasks. So, immediately, when something is not "Normal" they assume that the issue's root cause is that very wire that connects them to their resources. Or as the environment relies on wireless for their "Normal" connections and…

THanks. 

Thanks!

In my career, I have assisted many individuals in setting up their workspace. Much like student dorm rooms, @"adatole" , the need to "designate and define" space is the biggest transition. It seems most people that I have helped setup space in recent years, end up having some form of "white noise" going since they "miss"…

Nice article. Helpful! Thanks!

When I evaluated Steelheads quite a number of years ago, we had the option of physically hooking it up on both sides of the WAN connection, running it for a week, collect the data, then enable the optimizer and run it for another week. Then, we could compare both before and after.

I think that the better option to ethically look at these data flows, is to verify the destination address of the SSL connection. If you are looking at exfiltration of data, then by justifying the legitimacy of the destination is the first course. Then, after you have ruled out that the data is not going strangely, then…

For a 30+ year IT veteran. The CLI has always been a powerful tool and highly utilized. The need for transactional processing is accomplished through script writing including audit logs. I have always thought that graphical utilize too many system resources. I find that I am ten times faster making configurations from the…

At least some honest words, I too will be undergoing this same evaluation and it is nice to have a few extra arrows in the quiver even if they are just someone else's opinions. I am a scientist and believe in the value of seeing results with my own eyes. I look forward to reading your Redmond article as well as evaluating…

Nice!

Helpful!

a lot of relative articles around here. thanks

Found that we had a few areas that are "Shadow IT". Looking at process changes to real these back into the IT control. Good article.

The Punisher! Nice!

Interesting article.

Bookmarked this for future reference.

Helpful!

Good information to share

Thanks for posting.

Since most of our help desk tickets aren't even logged. We send random surveys to see how satisfied the customer is with their overall help desk experience. We look for things like: was the problem quickly resolved, the time to get to resolution, and was the fix long term or band-aid--if so, follow up? It would be nice to…

This is a great post. Emphasizing the strategic importance of having the ability to both understand and interpret the need for the monitoring tools and the ability to communicate the benefits to the company for utilizing the tools. Obviously, hard dollars is easy for non-IT people to grasp but we have to work WITH the…

Helpful, 

If you don't know what "normal" is how can you determine if there is an issue? Thanks!