jknott

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  • I should mention that I've attempted altering the custom field property 'Show in Portal' with no change in behaviour
    in Change Index sorted by custom or process field Comment by jknott June 2021
  • thanks for your quick response, Joey. I must be doing something wrong then. I've created a new custom field called CAB Date under (setup>servicedesk>custom fields), then under (setup>servicedesk>custom forms>Changes) I've added the CAB Date field and updated the form. When I go to 'request' the new change request from the…
    in Change Index sorted by custom or process field Comment by jknott June 2021
  • Finally! I'm in exactly the same position! Have been wondering how I was going to make this solution bend to my will but haven't had the cycles to properly investigate. And of course it involves onboarding and offboarding of users. Nice to know I'm not the only one. Can anyone describe the progress that has been made on…
    in Service Catalog processes requiring multiple participant inputs Comment by jknott June 2021
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