jiri.tomek

Domain accounts are what I would try. What is your support case number?

Can you see WMI classes Win32_Services and Win32_PerfRawData_PerfProc_Process when you enumareate that virtual IP? What version of APM do you use? What OS do you have on server with APM? Do you use wbemtest tool from APM server to connect and enumerate virtual IP? What template(s) do you use to monitor cluster?

Hello, you are right, that verb is not available on WPM Transaction entity. I assumed it's there as on many others but I was wrong, sorry for that. In this case I'm afraid there is no other way how to trigger the poll programmatically. The only way of triggering Poll Now is via the web UI. For internal folks - I entered…

Hello Andrew, can you provide more details about your APM and SEUM issues? What did you find out regarding this? What were the issues you had with APM? What were the issues you had with SEUM? If SEUM can cause some issues with APM we definitely want to know about this so we can have a look. Thanks.

Hello, all you need to do is to remove "Transaction name begins with ..." condition. Keep just "Duration greater than 10 seconds" and "If condition exists for greater than 10 minutes trigger action.". Then alert will distinguish each individual test so it will trigger only is specific test is over 10 seconds for over 10…

Hello Andy, I'm not sure that you can get number of active RPC connections on machine by any method even locally. And if there is no way how to get this number, it can't be monitored. Do you know how to get this information on target system? If you do, please tell us so we can try to help you to provide it for APM.

Hello Kurt, if I understand it correctly from your description, files are provided by Flash application so it's probably Flash player who controls download dialog and download process. We are hooked to Internet Explorer file download events so if you are not able to record this, it means that it's probably not going…

There are obviously some permission issues. SQL monitor has option to use SQL or Windows authentication. Have you tried second option here? Just to be clear, you are connecting to one database and there in SQL query you try to open connection to another database using different credentials in OPENROWSET, right? Why don't…

SEUM account don't have to be in administrators. All they need is right to logon locally to the machine.

No, reinstall should not require a reboot. In case it tells you it does, make sure that "SolarWinds WPM Player" service is stopped and there are no "SolarWinds" processes running that could be holding some files.

Hello Marc, unfortunately these actions are not captured as audit events. I entered this as a feature request. (For internal folks: it's tracked as WPM-128)

Hello exact, I can just assume without actually seeing how application is working but here is my assumption. Website opens new window using for example Javascript window.open(). This triggers new window opening in IE. Normally IE opens new window and returns "true" from window.open(). However in SEUM recorder we need to…

I don't really get if you can measure disk utilization using perfmon on computer with those disks or on remote computer using perfmon to remote monitoring. So if you run perfmon on server with APM and connect it to server you want to monitor, do you get correct values? Or do you get them only if using perfmon on that…

Issue with selecting servers in APM seems to be a bug. Can you please post here a screenshot of selection dialog for testing with those two servers? Don't they for example contain some non-standard characters in name? Regarding that script itself, it seems OK to me but I noticed that you have $HOST="us.pool.ntp.org" set in…

Have you verified that this account works also without that DC? For example by logging with it to one of monitored computers? If it doesn't work, then you have to change credentials or make this account active again.

Hello, do you get policy right after log-in or do you need to do some action after log-in to get it? If you get policy right after login, you can use "HTTP Form Login Monitor". Look at how to set it up in documentation here. You can specify regular expression/keywords to look for after successful login. Just set monitor to…

File Existence Monitor requires UNC path so you would need Samba on Linux machine to be able to use it. However you can use Linux Script Monitor that executes custom Linux script on target machine for file existence monitoring.

Are you sure that your anti-virus don't have original paths logged anywhere? I would use Windows Script monitor then. But if your anti-virus deletes file quickly, APM won't notice that because you can poll only once per 60 seconds.

Hello, I just realized that my post was not complete, sorry for that. It should have been: Have you tried to set Login Failed Keywords and Login Success Keywords? Message "Response page still contains login form" means that after submitting login form, it is still present on page and so monitor takes this as failed login.…

Hello Derek, As you mentioned in your original post, issue is probably caused by focus jumping from one transaction to another so when you click into field, it's cleared, then focus goes to another transaction and filed is pre-filled again. When text input action starts, it does not click into field again and just…

The "step" can be quite vague term. Some steps can contain one or two actions while others can contain tens of them. There is really no limit determined by a number of steps or actions. Transaction is just processing steps and actions one by one so even if there are hundreds of actions it just takes more time to run them…

Hello, WPM website runs as standard IIS hosted website running on WPM server. All you have to do is configure your network so that this website is accessible from outside.

It's the "Include download time in statistics", I used just wrong words. As long as you have this option checked, it should download full file and measure the time. If you run that transaction in the Recorder, does the download step also report 0.5 second or does it have correct time there?

WPM Recorder and Player are using the same IE in terms of same binaries installed on the machine. However the account used is usually the big difference. In most cases users are running Recorder under their domain accounts which means that it has modified security settings, compatibility settings, proxy settings etc. Lots…

Hello Joseph, This behavior has just one reason - to make recording as independent as possible. If page supports basic authentication, we force authentication dialog so that recording itself contains all necessary information for playback. Then it does not matter what user account is used in player to run the process,…

Hello Abdul, I tried monitor on one testing site and I was kind of able to reproduce your error. Our testing site uses combined authentication mechanism. At first it tries to use NTLM authentication so if your windows account has access to application, you don't have to use login form. If NTML fails, login form is…

Hello, hanging "test" can mean that there is some issue with job scheduler service. Try to restart Solarwinds services on APM server and see if it helps.

Hello Brent, machine type resolution requires SNMP, you can't get this data without SNMP enabled. What about enabling SNMPv2 and configure it so it would provide just machine type info and nothing else? Is this still too risky for your network?

Hello, this kind of alert can't work for one reason - alert conditions are always evaluated against single object (transaction) at a time. If you have "Name = A and Name = B", condition can never be true because transaction is either A or B but not both. As you have transactions in a group, you could in theory alert on…

Hello, regarding your questions: * One way is to use custom properties as much as possible and define flat groups using these custom properties. You should be able to assign custom properties to most of objects and they can be pretty powerful tool for limitations management. * Are those child groups flat or are they also…