Comments
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Hello Christian, false alert is triggered because you have "WHERE (tsad.Status IN (0, 2)" in your query. Status "0" is "Unknown" and this is status that all new transactions or steps get when they are added. After first playback it's changed to real status received from playback. In your case I think you could remove "0"…
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On that summary page you can see tree of all applications. If you expand tree to application level and click specific application, you get to the Application Details page for that application. That's what I'm talking about.
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Number of components should not cause this, it seems to be a bug in that resource. What version of APM do you have? If you already have latest (APM 3.5), please open a support ticket for this. Thank you.
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Can you please post script or part of it here so other users can see what you do and if there are any errors?
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Hello Robert, in APM 4.0 which is now in RC there is a new "Dynamic Service Groups" feature that could help you to achieve exactly what you need with failover nodes. You can see some description here and here. Maybe you would like to sign up for RC to test it.
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Can you verify that authentication cookies remain in SEUM User folder after transaction is played? If you try to log-in to target website from SEUM User account, does it ask for additional authentication or does it use stored cookie? Issue with closing windows is by design. If it causes issues you can temporarily unmanage…
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Load indicator shows current load so if you assign few recordings to agent at once, it can show high values. For average load over time use Player Load chart. It will give you better overview.
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I see the issue now. In order to include cetificate in WPM recording, WPM has to be able to export that certificate with private key. The error says that your current certificate does not have private key marked as exportable. In that case there are two options. * First is to make private key on machine where you record…
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Hello, you are right that SEUM gives up after 30 seconds. 99% of pages load within 30 seconds so it is reasonable timeout. 10 minutes to load a page is really out of standard page load times. However you can change default timeout. I sent you private message with instructions.
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Hello Andrew, if you really want to see individual steps on the map, you can use Groups for that. Just create a group and add single step to it. Groups can be displayed on the map so they will provide you information you need. I know that this can be tedious if you need many steps on the map, but for now it is only…
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By "Application operations" you mean Applications or Components/Monitors? For Applications you can use "Application.Status <> 1". If you mean Components, then you can't filter this tree by components. Application is the smallest granularity here.
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Hello, APM looks for processes by their name hrSWRunName (OID 1.3.6.1.2.1.25.4.2.1.2) and gets CPU usage from hrSWRunPerfCPU (OID 1.3.6.1.2.1.25.5.1.1.1). Check your system using some SNMP tool to see what these entries gives you. If system reports that CPU is 99%, APM shows it. How many CPU cores does your system have?…
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Hello, unfortunately Windows 2008/Vista/7 event logs structure is not supported. You can still access standard windows logs (Application, Security, System) but logs in "Applications and Services Logs" are not accessible using method that APM uses. Main problem is that API to access those logs is not available on Windows…
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If you go to IPSLA settings, click on "Automatically Discover IP SLA capable nodes" and run the discovery, what results do you get? There are usually some nodes added and some listed under "List of unsuccessful nodes". Do you have any nodes in this list? What is the error for these nodes?
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I sent you a private message with a request for a log files from recorder that should help us solving your issue. You can access your private messages for example by clicking on your profile icon at upper right corner of the page and then clicking on "Private messages" tab at your profile.
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Hello Joe, we checked domain accounts support and it works just fine in our case. I also did what you described - added whole group and then my own account separately and it still allows to install Agent using my domain credentials. Also error that you get - "The server name or address could not be resolved" is different…
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Hello Nick, this is a known issue with some client-side JavaScript libraries. The way how WPM types in the text is sometimes not properly detected by them. You can use XY mode to do the input, that should work fine. Switch to XY mode right before you type in the text, make the text input and then switch XY mode off and…
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In that case please open a support case, we will need some log files for investigation. Thank you.
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Thank you for explanation. That makes sense and it is a valid feature request. However not allowing DoS attacks but still allowing stress tests may be a difficult task as there is quite small difference.
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Hello Daniel, the issue with truncated tool is a bug that we are aware of. If you need to edit the accounts again you need to edit "SolarWinds.SEUm.Agent.Service.exe.config" file in the player folder, find <agentConfiguration> element and add 'numWorkerProcesses="7"' attribute. So the result should look like:…
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Hello Franklin, why is it a problem to exclude whole machine? Do you have WPM players installed for example on workstations where other users are accessing those websites and you need to track those? I'm asking to better understand your scenario. Regarding manual work to update the UA strings - you can use Group Policy to…
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I see where you are heading now. SAM monitor single URL and reports error code. WPM is working on the level of whole transaction so it reports success or failure of the whole transaction, which may consist of multiple steps across multiple pages. It won't give you exact error code in the result because error code is just…
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SQL server on different machine should not affect this unless it has different time than Orion server. Is your SQL server in the same timezone and is time of SQL and Orion synchronized?
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No, I don't know about such script. Also my thought was a bit different than you suggested. 1) Create VB script that lists all processes and writes them for example to "\\apm-server\data\192.168.0.123_processes\2010_12_09_05_03_12.txt ". 192.168.0.123 is IP of monitored computer and filename is current date. 2) Create…
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Hello, you can configure WPM to use domain accounts. Run "c:\Program Files (x86)\SolarWinds\Orion\SEUM\Player\SolarWinds.SEUM.AgentDomainConfigurationTool.exe" and it allows you to define domain accounts for player. You will need 2 (on main server) or 7 (on separate player) unique accounts. You can use same accounts on…
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You are correct, you can monitor servers CPU and memory with NPM. But that's about it. With SAM you can monitor actual application on that server. IIS, SQL server, Exchange, you can run custom scripts and monitor their results etc. Biggest power of SAM is in application monitoring while NPM is focused on network…
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No. And also note that there are characters like "\r\n" and they can be converted to just "\n". If you want to know real size of whole message, you can try to "catch" it on the mail server during probe execution before it is deleted.
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Hello Andrew, first of all - really cool usage of Network Atlas. Now I understand that groups workaround is not for you. I thought that you need just a couple of important steps on the map, not all of them. Unfortunately current version of SEUM doesn't support this but we already track this as a feature request.
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External nodes don't have to be valid nodes at all. You can create nodes with IPs such as "1.2.3.4", "1.2.3.5", ... To each of this nodes just add HTTP monitors for specific customers and then limit these "fake" nodes by Customer ID.
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Hello Mike, another issue can be with 64bit vs. 32bit versions. I assume that your Windows 2003 was 32bit while Windows 2008 is 64bit. On 64bit system you don't see 32bit counters by default. See this article for more information. Please, try to use verification mentioned in the article to see if missing counters will…
