jiri.tomek

Good to hear that. Is this "frame not loading correctly" issue something that you see as issue from user's perspective as well? Is it something that user may notice and find incorrect if it happen or is it something that user will not notice and still SEUM is failing on it?

Hello Erik, WPM tries to clear the cache of IE while it runs. Because WPM itself hosts IE instance, some files are locked by WPM process itself and can't be deleted at that point. It should not cause any issues, they should be deleted later once they are not used. do you see some issues caused by this?

Hello Matt, I suppose that you have APM 2.5 or older (this is related to APM module, not base NPM). Multilevel grouping was added in APM 3.0. I would suggest you to upgrade to newer version. Current version is APM 3.5 and there were many improvements and new features since 2.5 so upgrade would be really good for you.

Hello pirro, in Windows/Linux script monitor you can write your script in a way that it returns two information. Statistic and message. How to write a Windows script is described here. Example of such script can be for example: Dim message, errorCodeSet message = "part of your log file"Set errorCode = 123WScript.Echo…

Are those monitors connecting to the same FTP? Maybe that server doesn't allow multiple connections from the same computer with the same credentials.

Have you changed version of FTP server recently? Error message says that target server doesn't know one of commands APM sends to it. Is that FTP working correctly if you connect to it using some FTP client?

I logged your suggestion to change error message as a request. Thank you for feedback. Regarding connection issues, have you tried connecting to target machine using those credentials for example through Remote desktop from Orion server? Are you sure that user has appropriate permissions on target computer? Many monitors…

Hello James, below you can find modified script. It lists all empty files in specified folder. If you need any modifications, just let me know, we can look at it. Jiri ' Script to list empty files in specified folder and subfolders.' Script can list all empty files or only those older than specified number fo minutes.''…

Recorded actions that you see are physical presses and releases of individual keys. If they don't work correctly during playback it's probably caused by fact that system considers them as "system" keys and simple simulation of their presses and releases is not the same as physical input from keyboard. WPM officially does…

Yes, it is the same. WMI doesn't support wildcard matching.

We saw this error in various situations. Some of them were related to popup windows handling and these were fixed in WPM 2.0 but some others may still occur. They seem to be random so we currently don't know what exactly causes them.

Hello Blake, you can use "Orion Report Writer" to export reports to Excel and generate charts from there. * Open "Start -> Programs -> Solarwinds Orion -> Alerting, Reporting and Mapping -> Orion Report Writer" * In left panel select required report * Report designer dialog opens. Click on "Preview" button to generate…

It's currently in RC phase so some time soon. If you want to try RC version now, just tell us and you can get it for testing.

Hello, as aLTeReGo wrote, we use multiple criteria to find element on the page. However you can try one thing. If your search results page is not changing except results table, you can try to force element search based only on specific location of element on the page. * Export your recording into XML file and open it. *…

Have you followed instructions in INSTALL file? Have you set registry by hand to correct values? You have to specify OID subtree to which proxy should route requests. For Lotus domino this subtree is .1.3.6.1.4.1.334.72 I would suggest this: - Start SNMP agent on Lotus Domino on some custom port (for ex. 1666) - Use some…

If you see pending requests message over and over, it may mean that browser is waiting for the main request for the page, not just some background requests. This wait time can be changed by setting value to "mainPageRequestWaitTimeMs" attribute in configuration file. However lowering this value may cause false alerts for…

Hello, it looks that your original post with screenshot got lost. Is the page with Java popup public site that we could check directly? Java security dialogs are quite often changing form version to version. WPM was able to handle them when it was released but if there is a new format of the dialog it is possible that WPM…

Try not to add applications during "Add Node" wizard. Just add node without applications. Then go to "Settings->APM Settings" and there either create a new application template and assign it to your node, or go to "Manage Templates" section and assign existing Linux template. Does it work this way or do you still get the…

Look at DATEPART SQL function. If you use it as: DATEPART(weekday, DateTime) BETWEEN 1 AND 5 it should limit dates for Mon to Fri. Xheck the link for actual values, some settings change what day is 1, better try it on your server.

Hello, can you try to add enctype="multipart/form-data" to your <form> tag if it does the trick?

That is right, migrating certificate to the new instance would solve the encryption problem.

Use "LogAdjuster" tool available at "C:\Program Files (x86)\SolarWinds\Orion\SEUM\Player\LogAdjuster.exe". Find section labeled "WPM" and set items named "Agent Worker" and "Agent Worker - Player" to VERBOSE. When you then let transaction play, Agent worker log files in "C:\Program Data\SolarWinds\Logs\SEUM" will contain a…

Please open a support ticket for this case. Our support should look at it so we can help you. Thank you

Hello Simon, when you mentioned that "Player service uses about 1.7GB", did you mean process "SolarWinds.SEUM.Agent.Service.exe" or "SolarWinds.SEUM.Agent.Worker.exe". If it's the first one - "SolarWinds.SEUM.Agent.Service.exe" - then 1.7GB is very high memory consumption and it points to possible issues with memory…

The Transaction unmanage records are plain events, not audit events. They don't have user information. In this case you unfortunately can't find out who did that.

Hello ajdurr, if you need to monitor process and you don't need to monitor virtual memory, best monitor would be SNMP process monitor. It's more effective than WMI process monitor and it gives you up/down status, CPU and physical memory consumption for process. Regarding your log files monitoring, best solution would be…

I'd suggest to restart all Orion services just to be sure. If this doesn't help, you should open a support ticket for this.

Hello David, I understand what you want to do but unfortunately Oracle or SQL UX monitor are not designed to allow this now. You can try to achieve this by using custom script that would execute query, collect data and lookup values that you need to alert on. Then it can return those values in statistics and message fields.

Hello Robert, you should not just swap application templates because this would make your historical data inconsistent. Instead you should only enable/disable specific components on active/passive servers. If you don't have too many templates that you need to manage this way, it would be easier to enable/disable individual…

APM creates script on target node and executes it there, not in local directory. If you create script test.sh that has body: ls and specify Script Working Directory to /tmp/, script is copied to /tmp/ on target node and executed there so it lists contents of /tmp/ of target node. You can add debug statements to your script…