Comments
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Hello mconstant, there are two templates for Backup Exec here on thwack: I haven't found any template for Netbackup but you can create one by yourself. Create process monitors for vital Netbackup processes and some more for SQL or other parts of Netbackup system. I don't know what Netbackup contains so I can't tell you…
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Hello, Apache template uses Linux scripts written in Perl to get required data. Error you get means that script is not able to connect to server using "">http://localhost/...". Verify that server is accessible on that URL. Also note that script is executed on server itself so if you have "Allow from 172.28.28.11", it…
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Hello, unfortunately there is no API call to add existing agent. I created feature request OA-2862 for you so that it's tracked.
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Hello Andrew, thank you for your feedback! We appreciate it. Now to your points: adding recordings to playback locations is clunky. What do you mean by "hard to figure out where to add them"? Is workflow confusing for you? As for N recordings to 1 location assignment I understand your point. It's definitely something worth…
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Hello, WPM is using own local user accounts for playback. Is there any chance that some network settings are applied on domain account level through GPO? WPM accounts are not affected by user-level GPO. Fact that it sometimes work and sometimes not looks strange but can be caused by different runs using different WPM…
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Hello lchance, blue line is average value in specified point of time. Green bar is min/max boundary for that point of time. Let's say you have poll every minute but chart set to 5 minute interval. Than you have polls 1,2,3,4,5 in those 5 minutes. Blue line will go through 3 and green bar will be from 1 to 5. Thresholds for…
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Hello, yes, you should stop also SolarWinds services, particularly SolarWinds Job Engine, but if it is not enough, stop also others. If even that doesn't help, you can run command "tasklist -m" that lists all processes and .dlls used by them to find which process actually uses that file.
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Hello kreases, if you get critical error in APM you should definitely open a support ticket for this. Even if your WMI is not configured correctly we should look at it. In the meantime you can try our WMI troubleshooting guide to check if your WMI is working correctly.
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Hello, you can convert 10 minutes into hours and set thresholds appropriately. If you need to check that file is no more than 10 minutes old, you can set warning or critical threshold for statistics to "greater than 0.16". It's 9.6 minutes but as polls are in at least one minute interval this should be sufficient.
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Hello, how long did you wait for this to finish? There are many possibilities why this may happen so you should probably open a support ticket so that we can look at log files etc.
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Hello, Response Time is how long whole operation takes, that is how long from beginning of poll it takes to get all results back. Statistic is actual number of files in the folder. For your needs you should alert on statistic greater than 1 which means that there is more then one file in the folder. If you need also…
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Hello mstolle, what files do you monitor? Your chart is really strange but file age can be modified so maybe that files you are monitoring are used by some software that does strange things with file's date. If you are sure that file modification time doesn't change this way, please open a support ticket for this issue.
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Hello Anthony, that is unfortunately not possible. Only way is to use HTML email with image pointing to public URL.
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Hello Mike, Do you see all counters when using local perfmon console? You may also try to restore you counters as described in this KB article: http://support.microsoft.com/default.aspx?scid=kb;EN-US;300956
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Hello jrich, I would look on differences between 2003 and 2008 authentication. Maybe your 2008 servers require some additional security aspect that APM is not providing. Do you have credentials in "DOMAIN\username" form of just "username"? Are you for example able to map network drive from that 2008 R2 using those…
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Hello Luis, To change "menu" for user, go to Admin->Customize->Customize Menu Bars. There Add new menu bar and put only "APM Summary" there. Go to Admin->Accounts->Manage Accounts, select user you want to modify and in "Default Menu Bar and Views" set "APM Tab Menu Bar" to newly created menu with only summary item in it.…
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Hello Brandon, there are two script monitors in APM - Windows Script Monitor and Linux Script Monitor. Windows Script Monitor - specified script is always executed on Orion Server so you have to write it to access remote resources. Linux Script Monitor - specified script is copied to target Node and executed there If you…
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Hello Andy, what exactly do you mean by "server" here? You can monitor specific database process (sqlserv.exe, etc.) by "Process monitor - SNMP" or "Process monitor - WMI". These will give you information about process CPU and memory consumption and you can generate reports from these data. If you need to monitor different…
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Hello, this task won't be easy to accomplish because alerts have no explicit "counter" with their trigger count but there are some options how to do what you need. Option 1) * If you don't have alert for your issue, create it. * Open Orion database and look into "AlertDefinitions" table. Write down "AlertDefID" for your…
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Hello, there is no built-in support to add custom content to header section of the website. Only way is to do it directly in source files. The one that you want to modify is "<website_root>/Orion/OrionMinReqs.master". Find <meta> tag in <head> and modify it to desired value. However this is not supported and Orion website…
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Hello darkshooter, I just tried to monitor service with about 10GB of memory and it works as it should. What version of APM, what OS on APM server and what OS on Exchange server do you have? APM is able to report virtually unlimited memory so maybe that data received from Exchange server are not correct.
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Hello, what kind of applet do you mean? Java applet? SEUM in current version supports only standard web pages, you can't record actions in Flash or Java applets.
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Hello, first thing you should know is that SQL User experience monitor gives you only first value of first row returned from query. You can't get list of values as you are trying to do. Regarding connection issue, you should check allowed protocols on your SQL server. Go to Start->Programs->Microsoft SQL Server 2005->SQL…
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Hello berger, this message can mean that you don't have access to one of files you are working with. I can see that you call "objFile.Close" twice for "strFile", once before "objTextFile.WriteLine" and once after. Is it possible that you Perl script hangs and so when APM runs monitor again, script file is still opened and…
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Hello, you can see what WPM recorder stores about element if you open recording in Recorder and export it to the file. File is plain XML and there you can see several <action> elements and some of them contain <element> elements. If you are clicking on the button you are looking for action of type "click" and its <element>…
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Hello, you can try "HTTP Form Login Monitor" to test login process and alert if it fails or you can use "Windows Script Monitor" to scan IIS log files for errors. That's probably all that APM can give you in this case.. I'm afraid that troubleshooting issue must be done manually.
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Hello adamsjm, you are right, for AXL you need account that has "Standard AXL API access" role assigned. If you then add/edit CCM in VNQM administration, you can use "Test" button in AXL section to verify that you have it set up correctly. If test passes, you have all you need for AXL to work in VNQM. Regarding SFTP you…
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Hello Jared, there is another thread for this topic. I think it can help you. If not, just let us now and we can figure something out.
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Hello, that error should have only one reason and that is multiple certificates with the same name in certificate store. These certificates should be in "Computer account" store in "Personal->Certificates" folder. Are you sure you are checking the right store? If you find certificates with this name, delete all of them and…
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Hello, typical value that Recorder calculates is taken from one playback that Recorder does before saving recording. It may be affected by many things such as machine where Recorder runs, current network load etc. Because of this, this typical value may be lower or higher than actual average value that you get during…
