jiri.tomek

Hello Ralph, error message is stored in [APM_PortEvidence_Detail].[ErrorMessage] column. Once it is aggregated to hourly or daily, it is lost. In this table there is [ComponentStatusID] column that points to [APM_ComponentStatus_Detail].[ID]. There you can find [ComponentID] column that points to [APM_Component].[ID].…

Hello Tom, what version of APM do you have? There is "Use Windows Authentication first, then SQL authentication (APM 3.5 )" or just "Use Windows authentication" (APM 3.1 and older) checkbox in SQL Server Experience monitor. If you check it, credentials will be used for windows authentication instead of SQL. If you need to…

Hello Ken, For your failing transaction - try to run recorder under local user account instead of your domain account. Player is using local accounts so there may be some permission or configuration issue. Best way would be to create local user account on the machine, run recorder under that account and see how it works.…

Hello, SQL user experience monitor takes value of the first column in the query and compares it with thresholds. If it is NULL, result is zero. If you want to distinguish between NULL and zero, you can write query like this: IF (SELECT ... FROM ...) IS NULL SELECT 0 ELSE SELECT 1 Now if your inner SELECT returns NULL,…

Hello Erik, what exactly do you mean by "header traces"? If you need headers that are sent from server to player for each request, they are available on VERBOSE logging. Turn VERBOSE logging on for "Agent Worker". Then check log files "c:\ProgramData\SolarWinds\Logs\SEUM\AgentWorker...log". You will see all server…

Hello, changing User Agent string is not directly supported by WPM. I opened a feature requests WPM-163 for that internally. However WPM is using Internet Explorer so it uses the same UA string as IE does. And it is possible to change UA string for IE on given machine. So if it's acceptable for you to change UA string for…

Hello, here is step-by-step guide how to include screenshots in your alert emails. * Open alert definition in Advanced Alert Manager * Click on "Trigger Actions" tab and there click on "Add new action" * Select "Send an E-Mail / Page" action * Enter required recipient and sender on "E-Mail/Pager Addresses" tab * Click on…

Hello, if alerts are what bothers you, you can set it to not trigger until condition exists for more than XX time units (it's on Trigger Condition tab). If you set poll interval for your port monitor to one minute and this value to "more than two minutes", it would trigger alert only if slow response occurs in two polls in…

Hello, would it be possible to get some testing account so that we can login and try to reproduce it in our environment? If yes, I'll contact you directly to arrange this. If no, we may need a memory dump from crash. There is a tool called Debug Diagnostics ( Download: Debug Diagnostic Tool v1.2 - Microsoft Download Center…

Hello Kalyan, what kind of inputs do you need to pass to the page? If they are some form data, you can try to use "HTTP Form Login" monitor. You can set names of two inputs (login and password) and submit button. Then you can create credentials with desired values and set them to monitor. Those values will be filled in…

Hello Daniel, what you describe is most likely caused by proxy server settings in your domain. When you record transaction logged into server under your user account any domain Group Policy that is defined for you is applied. This usually includes proxy server settings. When you then take the transaction and assign it for…

Hello Alen, WPM ability to measure statistics for applications that are not Web based (using HTTP protocol and rendering in HTML) is quite limited. As you discovered, WPM can interact with Java applications in browser only using coordinate system. It's because WPM does not have access to individual elements such as buttons…

Hello, unfortunately the chart has to always end "now". You can set how many days back it should load but the range always ends "now". Have you considered using Custom Object Resource instead of detached resource in Custom HTML? Custom Object Resource would allow you to have different settings for chart on summary page…

Hello sotherls, mail is a plaintext message containing 340 characters including whitespaces, subject is 60 characters long. You can't modify it to increase it's size. Why do you need this? Any specific reason?

Hello Shane, WPM currently does not directly support conditional actions but you can try one workaround: * Start recording and log-in. * If broadcast page is not shown, stop recording and start over until you get broadcast page. * Once you are on broadcast page, switch recorder to "XY capture mode" (Edit->Toggle XY capture…

Hello, what exactly do you mean by "don't record"? If server returns any "error" code to WPM for main page request it's evaluated as navigation failure and should fail whole transaction. If the error code is returned for some resource on the page (.js, .css, images) then it's shown in "TCP Waterfall" chart but transaction…

Hello, actions in frames/iframes does not trigger main browser events that we use for duration measurement - you for example don't get "Navigate" action in recorder. You may try a workround using "Match Content" actions. Into each step that you want to measure, add "Match Content" (Edit->Match Content) action that will…

Hello, thank you very much for the feedback. What exactly is not working for you? That "reverting to profile temp directory" is correct behavior. File uploads work the following way. * During recording you select a file to be uploaded as usual. * File is saved directly to recording. * During playback, that file in…

Hello Ralph, you can't do this from APM. You could move component to different application by directly modifying SQL database. There is no one place to modify but multiple values would have to be changed. This way you could move component to another existing application but historical data for that application wouldn't…

Hello Fred, how long is the timeout for text match action? Is there a chance that text does not appear in defined timeframe? Let's say that action timeout is set to default 30 seconds. If text appears after 31 seconds, action fails but before final screenshot is taken, text is there so it's included in the screenshot. Can…

Hello, "Orion Web Login" tab is to specify credentials that are used when generating report. They are not appended to URL that you receive in email for security reasons. If you want to add credentials to URL you can do it manually. When you are defining "Web Page to Retrieve", append…

Hello Mark, I'm afraid that this is not possible today. Dependent Nodes and Applications are linked to Transaction through internal dependencies and groups and the query to get them is relatively complex, there is no simple link that could be used in reports.

Hello, you can't save such data into APM and access them from APM directly. However you can use a Windows Script Monitor with custom VBScript that can do this for you. Write a VBscript that would generate such report file and store it to some appropriate location with timestamp. Then if you see in APM that there is/was…

Hello, if you assign application to a node that is assigned to poller in India and if you have correctly set "Polling Engine Mode" in "Admin->APM Settings->Data & Database Settings" to "Poller-Bound", then application (HTTP monitor) will be executed form poller in India and so response time should be measured from India.

Hello Don, what exactly do you want to monitor? That one DB was replicated correctly to the other? If replication process generates some log files, you can use Windows Script Monitor to scan those log files for correct entries.

Hello, you can easily create your own template using Performance Counter Monitor. Some tips what to monitor on Exchange 2003 are here. You can also open perfmon and browse Exchange 2003 counters to see if there are any for SMTP connectors.

Hello, If that proxy requires authentication, you should see authentication dialog when you access it in WPM recorder. There you enter domain2 account credentials and they will be saved within recording for use during playback. If you don't see authentication dialog during recording, you can try to run WPM recorder under…

Hello Stephanie, APM service monitor will be "Down" (red) if service is not running and this can't be customized right now. If you want to have it "green" if service is not running, you can use Windows Script Monitor and customize it's result for your needs. Your script can check for service status and if it's not running,…

Hello Eric, Application ID doesn't change by itself. It is generated when application template is assigned to a specific node so only reason why this could happen is that someone removed application from a node and assigned it again.

Hello Eike, can you provide more details for your use case? Do you expect SEUM to do multiple parallel transactions on target website to make a heavy load on it? Or do you have some other tool to make stress test and you want SEUM just to simulate standard user and provide results for it?