jiri.tomek

If you go to "Settings -> Agent Settings -> Download Agent Software" you find it there. You can download installer alone but there is also support for mass deployment via GPO or other tools. You should find all the information on that download page.

Hello, error 0x522 is related to "SolarWinds SEUM Playback Player" service and means that account under which this service is running does not have privilege to launch process. What account is this service using? It should be "Local System" so if you changed it to something else, you must set it back.

WPM uses Internet explorer which by default downloads JSON data. I found a post that mentions some registry settings that may force it to display the content: jquery - How can I convince IE to simply display application/json rather than offer to download it? - Stack Overflow But if you just want to verify some web service…

Hello Joe, hotfix that you mention was to fix crashing issue caused by specific website. It does not have effect on playback performance of standard transactions.

Hello, installing WPM on the same server as other modules should not have any negative impact on server performance, as long as you have player on different machine. In WPM, player is the one who does the "hard work". Server part of WPM is quite lightweight compared to NPM or SAM so I would not have any worries here.

You can use alert set on "Step request" to detect broken images at least. WPM collects all requests made by the page during load and stored statistics including response code. If there is an image with invalid source on the page it should be reported by WPM as a request with status code 404 (or any other 4xx or 5xx code).…

Hello Elliot, keep in mind that changing value in DB does not directly affect already scheduled transactions. If you want to make sure that changes are reflected in playback you should restart SolarWinds Orion Module Engine service to apply the changes.

Try to use XY mode to type in the text. Some pages don't detect text written by WPM using default input method as of now.

Hi Daniel, can you try to switch WPM to use local accounts instead of domain ones to check if the issue is still there? Otherwise I suggest opening a support case so that we cam look at log files.

If you still have the issues, open a support ticket so that we can look at this. Thank you.

Hello lateforwork2, if you mean random popups with surveys, this is currently not handled in SEUM. It would require some kind of conditions in recording which is something we are considering for some future release but right now recording must be straightforward and page must be consistent during playbacks.

Hello branfarm, there is no simple answer how to monitor SQL server. It depends on many factors. Why donumber you want to monitor SQL server? Do you need performance monitor, status monitor, overal usage monitor? There are many performance counters for SQL server 2008 and you can monitor virtually anything you can imagine.…

Hello Daniel, If new window pops up outside of WPM recorder, it means that WPM does not detect the window and is not able to interact with it. Why is it happening is hard to tell without more details. As it worked before, was there any change like upgrade of IE to newer version or change in the website itself? I recommend…

Hello Ron, you can install IPSLA on secondary poller without uninstalling it from primary.

Hello, Are/were there other users connected via RDP to player machine at that time? If so then WPM may not be able to open a new RDP session. By default there are can be just 2 RDP sessions opened on server OS at the same time. Not all transactions need RDP to work. Only those that contain Java Applets on the monitored…

Hello, Can you do following? * Enable DEBUG logging for SWIS – “Information Service 3.0” and “Information Service 3.0 - SQL” using LogAdjuster (available in c:\Program Files (x86)\SolarWinds\Orion\LogAdjuster.exe) * Go to the page with error * Immediately after you get the error copy all logs from…

Hello Joe, can you open a support case? We will need the log files from Orion server as well as from affected agents to investigate this issue. You can put case number here so that we make sure it's properly routed to development. Thank you.

Hello, if you run script on Windows machine using "Windows script monitor", only VBscript and JScript are supported. If you run it as "Linux script monitor" then it depends on your Linux machine. Scripts are executed using "sh" shell so if you have Python installed, it should work fine.

Message from windows/linux script result can be found in [APM_PortEvidence] view [ErrorMessage] column.

I just realized that image URL that I provided in post above gives you latest image so if you look at email when transaction is back UP, you will see current UP image. To fix this just change <img src="..." /> to: <img…

Hello Tim, plugins are installed to agent when needed. If you for example add target machine as a node to SAM and you select "Agent" as a monitoring method then SAM will automatically deploy required plugins. You don't have to care about that unless it tells you that there is some error with them.

Hello David, WPM can be installed together with the rest of SolarWinds products on the same machine. Only exception would be if you have already highly loaded server monitoring high number of devices and you plan to use big number of transactions in WPM. In that case it would be better to have separate WPM server to…

MFFALX01 is not a node right now - you can say by the agent icon which is not a green circle. If you already have MFFALX01 as a node you should be just able to switch it to Agent polling. Notification about additional plugins is correct but Orion will take care of that. If you just confirm the message it starts deploying…

Hello Peter, unfortunately statistical data can be only a number so you either have to modify your query to return a number or you have to write a Windows script (VBScript/JScript) that will execute WMI query and transform data to number.

Hello, you have to create separate template for those "more frequent" monitors. Frequency is set for whole template, you can't set it per monitor.

Hello Don, thank you for your feedback! Now to answer your questions: 1) Windows 7 is supported only for evaluations but there should be no issue installing SEUM there. I also have it on Windows 7 and it works fine. What package do you install (name of file)? If you install it on clean machine there should be no "express"…

Hello Jeff, your Linux script must follow certain guidelines regarding return values and output. Look at our help: www.solarwinds.com/.../OrionAPMAGCreatingLinuxUnixScriptMonitor.htm Your script must output Message and Statistic values and exit with appropriate exit code to work as expected.

Hello, EMC Celerra system runs custom version of Linux system but it still contains bash shell and Perl. You can use "Linux Script Monitor" with custom Linux script written for example in Perl and use it to monitor system. Script is executed on target system so you can parse log files or get any other data you can access…

Hello, you can assign template to those two nodes quite easily. Just Go to Admin->APM Settings->Manage Application Monitor Templates. Select desired template and click "Assign to Node" button. In the next step select all nodes and click "Next" button. There, just above "Back", "Assign Application Monitors" and "Cancel"…

Hello, if you installed just APM, you need to install SEUM as well to be able to use it. APM doesn't contain SEUM.