jimwatgt

Can you use perfstack with custom poller data? We just updated and I looked for metrics for one of our firewalls and I can't see the custom poller data that we are collecting (specifically the number of current connections in this case) in the available metrics in perfstack.

ditto

On our NetApp volumes we can retrieve the following values for a volume: current size autosize type (autogrow, autogrow/autoshrink, none, etc...names may not be exactly that, but you get the idea) maximum size maximum autogrow size Our legacy nagios checks calculate the space used as follows: The space calculations for…

Just adding the virtual address as a node and using the SAM SSL Certificate Expiration component works, but there is a catch. If there are no pool members when the cert is checked, the check fails, even though the SSL cert information is available an can be checked using OpenSSL. Apparently the SAM component is doing more…

That didn't help us. We just got apologies and promises to escalate the case. Still nothing being done as far as we can tell. The sad thing is there is nothing happening that SW couldn't see if they monitor their own support services. Callers on hold for hours, tickets with no response in days/weeks...

I got one of those a few weeks ago. I setup an online meeting. The guy wanted to show me perfstack, but instead I gave him a list of things I needed. He said he would give it to someone who would get back to me....and disappeared in a cloud of greasy black smoke. Not a peep from anyone since.

Outstanding Technical Support. Is that anything like: "Consider the Farmer, a man outstanding in his field."

Don't complain about support too much. I did and lost my access to the Customer Portal yesterday. I had to call in and have my userid deleted and re-added. Just kidding, I'm sure it was just a coincidence......

That change cleared the error in my test case. I'm not sure if the data is correct, but at least it's not giving the missing statistic error.

In npm 12.2, there is a bult-in alert for wmi not responding, but it doesn't see to work. If for example you have the wrong credentials or don't have the firewall ports open the 'missed polls' will still be 0 since it's only counting polling attempts, not whether or not they are successful. (at least that's what it looks…

If you want to generate an up-to-the-minute list of template names, you can use the API: SELECT ApplicationTemplateID, Name, IsMockTemplate, Created, LastModified, ViewID, HasImportedView, ViewXml, CustomApplicationType, UniqueId FROM Orion.APM.ApplicationTemplate Doesn't have descriptions, but if I can find a table that…

In our case, the database connection required using SSL. The default connection string was: Driver={PostgreSQL Unicode};Server=${IP};Port=5432;DataBase=postgres;Uid=${USER};Pwd=${PASSWORD}; We changed it to: Driver={PostgreSQL ANSI};Server=${IP};Port=5432;DataBase=<mydbname>;Uid=${USER};Pwd=${PASSWORD}; sslmode=require;…