jhandberg · Enterprise Event Monitoring Engineer · ✭✭✭✭✭

The heat maps we used were not solely for AP positioning, but to understand radio coverage and assist with troubleshooting user complaints of connection issues. The multi-floor issue makes it harder to get an accurate view of what floor coverage is though. We needed this early in our wireless deployment as we originally…

Even if I were talking a local Orion account, that isn't what they want. Our CIO and Security expert have been pushing to get away from multiple individual accounts for each software piece we have. They don't like the model of expecting users to properly secure accounts with multiple passwords and multiple user names when…

Honestly, I gave up on the client location piece of the heat maps and just turned that part off. I only used it to display campus wireless coverage for the Help Desk or visitors. This was for a smaller college campus with 9 buildings and often multiple floors per building, but once I had the basic map set up, I just left…

When I look back in the SolarWinds events, the SolarWinds Information Service V3 crashed while I was running the tool. Looking back a month or so, this hasn't been the first time it has crashed, but it seems to always recover.

I have been backing up a couple of VG224s and a VG202 for a few years now. I don't think you will have any trouble.

I agree with @"jm_sysadmin" about using agents to fix this mixed SQL/Host account issue. This seems to be easiest, and there is an agent/agentless drop down in the template settings to account for this. Otherwise if the node is monitored with WMI that also picks up the Windows components. The trouble with WMI is the…

I have thought about that. I might have to pull a few teeth to get the resources for a dev VM to put it on. Not sure I want put the trial on the production machine.

I have a Cisco 3850 that has some temp issues it is triggering on for the hardware sensor.

I think that "Is Deleted" part should be = NO. If the route is deleted on the router but not cleared from the SolarWinds database table yet, I shouldn't care. But if it is not delete/removed from the router, but is not in the Established state, I want it on the table. Does that sound right? I had to fix that same logic in…

Yes, it would. I have an active alert for a bad redundant power supply as I write this, but the node is still up and running.

I have not noticed extra entries in mine like yours. But I don't have the status icon and the links are not really active. The node names not being links and not being active for me is a potential problem. I mean, I know I can grab the node name and search, but if the view is for someone else, they may want active links.

I should say, I have always had the blades show up under the VMWare device type, but the Fiber Interconnects have not always been identified and collecting the same data.

I can see how that would work for checking redundancy loss from the branch site. An I already know that if the node goes down, alerts don't fire for the routes coming out of the down node, although they do from the upstream routers. One complication. Each of the many routes have different IPs assigned to it on the remote…

Something like a monthly point quota? If you don't participate to earn xx number of points in a month you are out.

I didn't do this exercise for servers, but I did it for Cisco network devices. I found that what Cisco calls the "interface description" is "Interface Alias" in SolarWinds. I found controlled/uncontrolled to be filtered in what Solarwinds is calling "Interface Description". Unrouted as in unrouted vlans were also in…

I did find out what the network guys were doing for HP OpenView, which is being retired. They are "taking the delta between last and previous values to get an average error rate. Then if the rate is sustained over time, trigger an alert." They are doing something similar with the buffer misses, but "watching for abnormal…

For the time being, our Orion SQL server is still 2012 r2. We know we will need to upgrade at some point. I know this is on the DBAs radar, but I don't when they are thinking about that.

It is scheduled for our next maintenance window early next week. We had previously applied a buddy drop, but if didn't have a large affect.

This works well as a summary view, but is there a way to get this to work in a report? I am getting "Query is not valid" when pasting this into a report view with SWQL query type. I don't know what is different between the two. Once I get this working in a report, I have a request to add a couple of columns of custom…

I agree on that point. We have experienced troubles starting the process on all APE's at ones. But once the files are downloaded one at a time, they seem to all run.

We are on the latest NPM 12.1 here. So at least in my case, the newer version is still showing the anomaly you discovered on longer alerts. I am not sure if I can re-scope ours. They got long due to special requests and conditions and the like. Fortunately, it is only a small number of alerts affected here and like I said,…

I looked at a couple of devices in one of my sites for an example of this. I can see some of the switches not showing the L2 topology data. I am monitoring the interface directly connected to the neighbor interface and I can see the neighbor in the CDP neighbor table. But there is no L2 topology listed. The only thing…

Thinking back over the years.... I had a CIO that I have given Report Management Rights so he could make and get uptime and reliability reports from. He had system wide read only access. No admin rights at all other than for reports. So I don't think anyone needs much more than that. This setting should respect account…

Every alert we trigger we write an event to the NetPerfMon log so it should show up in Message Center. This helps us prove the alert triggered. I can see the Alert Triggered event, but I like to also see the log of the trigger as another verification. As for our BMC integration, it isn't the best. We email a BMC mailbox…

I have also seen some timing issues where the child device trips an alert before the parent. I don't know how to fix that when they are all using the same node down alert. This is after I have confirmed the proper parent-child relationship is in the dependency table.

I can't recall if the failed queries support ran were in SWQL SDK or the SolarWinds database manager. They could have been SQL queries. All I know for sure is I had a surprised support tech when a query failed for not finding a "standard" table. We found it labeled similar but different, like the name was a carry over.

What we were monitoring was the Management Ethernet port on the 3-Pars. We had those connected for the admins to remote manage them, but I also used them to get NPM stats. I recall helping the 3-Par admins set up SNMP in the systems, but I don't recall anything else special.

Strange. I really have only seen "Connection Refused" for one of the reasons I have mentioned.

I am looking at some remote sites in a similar situation. Each site has 4-6 routes going back to 2 different upstream routers through VPN tunnels. So each upstream router has 2-3 route through it's VPN to the remote site. This is all layer 3 stuff, so how to group them when each route is a different subnet.... then there…

For the additional web server, that is what we are following.