jhandberg · Enterprise Event Monitoring Engineer · ✭✭✭✭✭

I also used a Call Manager template in SAM at my last job. That collected additional stats about the Call Managers itself like when gateways fell offline, number of phones, when the number of phones changes over x amount, and some other things.

We had a lot of that as well. We ended up turning those off. Go to All Settings and look for Manage Hardware Sensors in the Node & Group Management block. You should be able to find the sensors you need either by device or searching. We had tons of these and I searched for "Bias". You can turn them off, or change the…

We have seen a lot of that in our VMWare infrastructure. It seems VMWare keeps rebuilding the virtual network adapter and that disconnects it from the monitored interface ID.

I looked into this a little further. On my system, any Cisco node that is basically unidentified, is defaulting to the ASA summary pages and ASA tabs. And I have quite a few of those of multiple models. Many are switches with no ASA components. cobrien​

You may need to check the account permissions for the account or accounts that you want to have access to those tools. If it isn't enabled there, they won't show up on the page.

Physical security is optional? No one would really tamper with stuff in there would they? Send a kid in there with a couple of cables and let them have fun making the lights blink.

Working in a college environment, we have found some limitations with Chromebooks. When one of our departments went and got some based on what their requirements were at the time, it was all good. Then they wanted to print to campus printers wirelessly. This was not a problem from Windows as we had that set up. But we had…

When you first posted about your NAM purchase, I forwarded that to my supervisor and he started talking to our sales rep. None of us are MVPs, so that never came up. The price quote was significantly higher, no 40% discount. We also regularly use SAM, WPM, SRM, and VMAN, which were not officially supported on NAM. We do…

We have talked about it since it's introduction and really want to do it. Budgeting is the issue here right now. Our monitoring group doesn't have their own official budget and no one has fully figured out where our budget is ultimately going to come from.

We used to have 4 Cisco Fiber Channel switches, MDS 9124. About once a week, 2 of these would report the SAN Zone information was deleted and re-added. One of these reported random reboots about once a week. But when looking at all the SAN management tools, no changes would show up there and no reboots noted. This was very…

How new are they? Are they relatively new Cisco Products? If so, maybe they have MIBs that are not in NPM yet or are different from other similar products. I have had similar trouble when I purchased new model switches in the past. Future updates may fix the problem. There is a thread for similar unknown or mis-identified…

I have many nodes, many of them at remote sites where the remote site doesn't appear to have complete topology mapping and no auto-dependency mapping. Given the large number of remote sites we support and the alert noise on those remote sites when something happens, the lack of auto-dependencies has been a problem. Many of…

I have done this with Network Discovery by using the Advanced filtering options in the import phase, but I have not found an easy way to do this with the List Resources function. It would be useful to have some kind of easy filtering there as well.

We are just in the process of moving to SNMPv3 for network devices. We had done some testing previously, but we never noticed this error. Now we are seeing this error come up intermittently on nearly every network device using SNMPv3. Forcing a rediscover/poll now or going into Edit Properties and testing the SNMP settings…

bump

I am seeing that too this morning.

I would love to be able to temporarily disable the network refresh when editing a map. I can hardly use it, especially when I have a lot of edits to do.

I just got a reply back from Cisco after registering for the smart services saying they are working on a problem with the tools.

I have the maps subview tabs, and all the devices are there, but it doesn't connect them into a real map.

For some reason our remote sites are not even calculating dependencies. I don't know why.

We are doing something similar with BMC Remedy On Demand. The Remedy team doesn't like having to rely on email as a middleman though. What happens if Exchange is a problem? What if it holds an email instead of delivering it right away? We have already seen issues in the test environment with this, coming in after a weekend…

I have a couple of Cisco switch stacks doing the same thing. One is railed at 100%, the average CPU load is only 35%.

Is this the UNDP vs newer integrated APC monitoring? Mine were doing that for several months. I eventually put in a ticket, but somehow they were magically in sync when we were going to try and debug it. We hadn't done anything yet that might have caused that. Now both the older UNDP and integrated seem to be in sync. I…

This is nice! I am being asked to take this one step further and alert off of the information. The network group here is actually after an alert if there are more than 3 flaps in 60 minutes on an interface. Adjusting the time in the report shows this with no problem. My guess is I will need to do an SQL based alert, but I…

Try "Content Exchange". If you go to the NPM product section and click "Content Exchange", there are some downloadable pollers there. I don't know of that is all of the ones available through the Web GUI, but it is a start.

I had trouble with that at my last job. It seemed to me that even though the client interval was set up, it only really updated the client location on the map during the map generation/refresh interval. And when that happened in the very early morning, it was out of date very quickly. It never seemed to be live data for me…

We had trouble with that too. We changed all of our alerts from Alert on Application to Alert on Component. Then we dug through the available variables to find more valuable statistics. This is an example of an SQL Lock alert. We put the desired information 3 places. The alert that goes to the teams, the "Message displayed…

We have something similar going on. There are remote access routers at some people's homes. They connect with a site-to-site VPN, so they are discover-able in our network discovery tasks. Technicians don't want to get pager calls on these when they go offline, especially in the middle of the night. Some of the users often…

In the alert itself. The part of the alert in SolarWinds that is passing the parameters to the ticketing system. I might try to change out what is being passed to the ticket system. This is just an example of modifying what I am sending to the NetPerfMon log. So if the system is passing something like this: Interface…

I am not exactly sure what parameter you are trying to pass. It looks like the Interface Caption which to me looks like a concatenation of Interface Description and Interface Alias with that special character in between. If it is Interface Caption, you could switch those out for the description an alias, getting the same…