jhammell

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  • I did not receive any response. 
    in Updating tickets via email Comment by jhammell October 2015
  • Peter Krutý wrote: Hi James, thanks for feedback, we will definitely look into documenting this feature better and I will consider to write a Blog Post before it. Currently only possible fields are those mentioned here: Ticket:1014 Action:TechUpdate Hidden:NO Status:Pending EmailClient:NO Reassign:sally@mycompany.com…
    in Updating tickets via email Comment by jhammell June 2015
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