jeremymayfield · Executive Director of IT · ✭✭✭✭✭

Im In.

I wish, I am like new since i have ignored it for the past 15 months since we upgraded to a WathGuard M400 and no longer receive info on it. 

I'm in sent you a message already.

I know you are looking for fresh blood, but i emailed anyway. Just in case.

Support is working on the issue. I received a Buddy Drop file from them that has corrected my issue, however its not recommended for live production systems. I can attest to the fact that what ever they did worked as i am no longer getting issues with connectivity. But i took the risk and used the test files in my live…

I have to say, i have been seeing an improvement. I only had 11 messages over night that there was an error in connection. Maybe is was a slow email night, but still. I know the team at solarwinds are working in the background to get things figured out.

I Use office 365 and had a day long outage due to the connection issues. I also opened a case with Microsoft. They are monitoring it. The issues appear to be in the account used to attach to O365. I had about 40K emails in the deleted folder so once i cleaned it out the mail flow started working again. I also set the…

Sign me up. thursday Nov 14th Eastern time 8 AM - 3:00PM i am open, 3:30 hard stop. Friday Nov 15th eastern time 8 AM - 2 PM with a hard stop at 2. then 3 to 5 Pm i am open

I started here in 2012 with nothing, so I built the SolarWinds environment. Then added and added and added. The issue was i had one orion server, Single poller and SQL server all in one. I have had two with a great deal of help from the support side, redo my environment in 2015. Now running on a Seperate SQL server, I…

Have you Checked the Alert properties, Name of alert: Email me when a Node goes down Description of alert: Paging Type of Property to monitor Node Enabled(On/Off): ON Evaluation Frequency of alert: Every 15 seconds Severity of alert: Critical Alert Custom Properties: (0) No Alert Custom Properties defined Alert Limitation…

Have you verified there is no Delay in your SMTP server settings where in your email server is processing your requests from the Orion server? seems like every update I get some that route to my outlook Spam folder. Also i would ask are you using the alerting feature in Orion or the Advanced alerting features on the Orion…

Man i feel for you i do. I learned this a long time ago. I get very frustrated at the lack of true effort i fell is put forth to make this product part of the Orion machine. I hope they will continue to improve, but keep writing and ranting, because its things like that, that will drive changes. Sorry you are frustrated…

Don't forget to include DanielleH​ on your emails for the Thwack Store so she is in the know. She might be able to help you. 

I am in. If you still need bodies.

Done

Completed, thank you.

Just started my first backup and watching it go. I am doing all cloud for now, i have local resources tied up with live backup data, this is a test for me for the moment. 

I created a Exchange user called helpdesk and set it to forward all emails to the assigned tech group. So we who are only two as well get a copy of all helpdesk tickets. However as technicians you will be if you follow the documentation see where you can setup email and how it is to be used, to both clients and techs. 

You'll have to let me know if you get a good answer, i am looking for the same thing.