jere557 · Monitoring Engineer · ✭✭✭✭✭

So was it an Interface alert, Node alert, or BGP alert? Do you know the exact alert that triggered and it's trigger conditions? I typically put the alert name at the bottom of the email that gets sent out to avoid any confusion. "This alert was sent by $<alert name>, this helps you, the admin, track down behaviors like…

It may be easier to clone the out of the box CPU Load - Last Month report and tinker with that if this seems to be having weird behavior. 

Is the sample size set to 1 day? If you change it to 1 week does that compress it? 

While they are not nodes, can you try creating a Group Dynamic query where the object type is Wireless Access Point? I don't have access to my environment right now but, I believe a Dynamic Query can have the Object type set to Wireless Access Point.

WAN Circuit contact info was also nice if you have multiple ISPs. I had an interface alert set up for any WAN Interface where the email had the ISP, the Support phone number, Circuit ID, and any other info the service rep may need to open a ticket. When I had a circuit down, getting things back online asap was the goal and…

1. You should be able to go to any of the nodes and in the management pane you should see that it's schedule to unmanage/mute alerts between X and Y. 2. a. If you mute alerts, It will impact availability reports, if it's muted and goes down, it's down, just not alerting. If you want to prevent it from showing Down, then…

Right off the bat I can't think of a way to disable acknowledgements per alert without trying some SDK magic. There is this article which has a couple ideas, including passing the acknowledge alert URL variable to let you ack it quicker. Alert Acknowledgement - Auto Acknowledge - Forum - Network Performance Monitor (NPM) -…

You can create an alert with the Trigger Condition: I want to alert on: Agent The scope of the alert: All objects in my environment (unless you want to filter some agents out, then Only following set of objects, and set any criteria on who can trigger the alert, like hostname of IP subnet). The actual trigger condition:…

Two quick, dumb questions. 1. Are you sure it's this alert that's generating the email? It probably is, but just to make sure. I usually add the Alert Name to the alert email just I know exactly which alert is triggering the email. 2. Can you try a dynamic query for the group where the query Object is Wireless Access…

and if you don't want to manage multiple application alerts, you can always have a custom property of "system_owner_email" and put the Distribution List for that specific group there. In the Email alert action, use the custom property variable in the "To:" field and there you go. No need for multiple alerts where the only…

I've never seen that as a mandatory field (as much as I'd love that). End user training is unfortunately the best way for this, but it can be hard to enforce. 

Can you create a group that includes all the thin APs? After that, point your child object here to that group that you created. Under "Show Only:" on the left, you'll select Group in the dropdown and then you should be able to find the group you created as the child object. 

Check the hardware sensors under Settings > All Settings, and in the Node & Group Management grouping, select Manage Hardware Sensors. Find the node you're looking for and make sure the sensor is enabled. 

If you have SCM you may be able to use SW inventory profiles in Server Configuration Monitor (SCM) to get the info you're looking for.

I just ran my reports, not changing anything, and to my surprise, i do not see a single utilization over 100%. Not sure on which side something got changed, but my last monthly report looks clean!! I'll still keep an eye on it, but it looks like (im guessing SW) someone did something to fix this bug haha!

* When I sent the ftp link to solarwinds these mibs were the ones they suggested we try.

I reached out to TAC and they sent me ftp://ftp.cisco.com/pub/mibs/supportlists/asa/asa-supportlist.html I couldn't make too much of it, but when I sent back CISCO-PROCESS-MIB 1.3.6.1.4.1.9.9.109.1.1.1.1.2.1 cpmCPUTotalPhysicalIndex.1 1 CISCO-PROCESS-MIB 1.3.6.1.4.1.9.9.109.1.1.1.1.2.2 cpmCPUTotalPhysicalIndex.2 1…

Sorry for the month long wait haha! So the engineer suggested I do a MIB walk on this, and found these related MIBs in use CISCO-PROCESS-MIB 1.3.6.1.4.1.9.9.109.1.1.1.1.2.1 cpmCPUTotalPhysicalIndex.1 1 CISCO-PROCESS-MIB 1.3.6.1.4.1.9.9.109.1.1.1.1.2.2 cpmCPUTotalPhysicalIndex.2 1 CISCO-PROCESS-MIB…

I'm also trying to accomplish this, so we don't say that all of Appinsight for Exchange is "Down", when just a component that we want to monitor goes down. I'm surprised this feature request has been around for so long... Any update you guys can share?

Just tried creating the UnDPs myself and they come back either a) not supported or b) no value was returned. Sent a couple screenshots to the rep. and asked what variables are used. I'll let you know the response.

I'm just getting a chance again to dig into this, so I haven't come up with anything too useful yet. In the last 30 days, it only happened once, and since the start of the year, it's happened every month but February. I'll let you know what else I find out!

Thanks for clarifying that. Not exactly what i need, but i appreciate the information. I need to monitor the ntp status on cisco routers as clients, and the best way seems to be a custom undp poller, however, the OIDs i'm looking to use aren't supported on the gear i've got installed. i just need to do some more digging,…

I'm not too familiar with Powershell, and how this monitor works, however, i have some Cisco routers that respond to this template, and others that do not. Can someone explain how this script "works"? Where is the query sourced from? Considering only half of my routers and switches respond, i'm guessing there's a firewall…

Here's the response I got back. Since I'm studying for the SCP, this should give me some good experience messing around with UnDPs! Thank you for contacting SolarWinds Support. Basically NPM will report the data we gather from your ASA based on the ff OID Will poll for the following OID for CPU and Memory Utilization OID =…

I spoke about this with another guy on my team, and he said that we could always create the database without any content, manually, and build the alwayson using that. I never thought of that. So now i see why you're saying we would only need to run the config wizard once. I was getting confused thinking that we had to have…

Just opened #339969 for this issue. I will keep everyone posted with what I find out. Thanks!

That's how we plan on building the database, but the alwayson listener is making us select a database before we can build the listener. So we will.... 1. Build the Database via the config wizard pointing to one of our SQL servers (SQL server A) 2. Build the AlwaysOn listener pointing to the Database Orion created on (SQL…

Ticket 00439036. So far they just requested more time to look into it.

Lots of different situations. These are not 400 traps for just one or two issues, but just about anything that vendor's device could spit out that we want our engineers to acknowledge and take a look at. Between the 20-something vendors i have, there's just about 2,000 strings i need to look for and have in rules. Some of…

Well i was able to come up with an easy workaround that got me what i was after. I cloned an already existing Log Alert, and changed the trigger condition to only a vendor that i knew wasn't a legit target but was still being tagged. and said include Processing Rule where "is not empty". In the trigger action, i put 3…