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  • dhyanesh.mehta​ - curious if the resource that you are looking for is this one.
  • Deltona​ Packet Loss in an Application Dependency Connection is not based from the polling engine to the node. When applying the agent to those servers and choosing to enable "Connection Quality Polling" this is representing the quality of the connection between Server to Server, App to App, or App to Server. In your…
  • mwb​ the federated SWIS can be a bit different in some cases. Try this query - see if that helps. SELECT Caption, MIN(ResponseDateTime) AS First, MAX(ResponseDateTime) AS Last FROM( SELECT rt.Node.Caption as Caption, rt.DateTime as ResponseDateTime FROM Orion.ResponseTime rt WHERE rt.Availability<>100 AND DateTime…
  • Please review this discussion - I believe it should help - Custom Map for Group Details Page
  • netdog - I am curious if you have had the opportunity to take a look at or leverage Orion Maps? This functionality is available here and discussed in the following post: Orion Platform 2019.4 - Orion Maps is Now Available
  • Hello reham saeed​ - can you elaborate on what you are hoping to accomplish? Do you have a particular goal in mind? Here are the Network Atlas Tooltips available: Network Atlas tooltip variables There may be additional options if you are able to share more around what you would like to setup in the environment. 
  • Hopefully you are also taking advantage of High Availability
  • Please check out the latest release - Introducing The Enterprise Operations Console 2019.4 Release Candidate!
  • joshea​ - In this case most devices should be able to be added as long as we are able to ping that device. From there, it is really about how exposes data. In this case we would probably leverage SNMP to pull back information from the SAN. Simply specifying the OID in this case we could pull back the desired data. If the…
  • Hello Seymour - EOC is certainly not dead. As a product owner of SolarWinds Enterprise Operations Console you are welcome to participate in the Beta that Lester mentioned previously. In order to take part, you will need to click the link below to verify your maintenance and be granted access. All members who participate…
  • bstrutton​ and alang​ - Please take a look at the EOC 2.1 RC as we have made adjustments which would behave more similarly to a standard Orion Instance. 
  • bstrutton How EOC 2.0 functions today is that each account/ user that accesses the tool has a unique view. You as the administrator will need to log in as each user and create the tiles for the user you wish to access EOC. This is something that we are working on currently to improve on in order to mitigate administration…
  • There is a bug in the Top XX Capacity Widget when attempting to filter however there is a workaround. For example if I were filtering a Top XX Nodes by Response Time widget I may use the following syntax: IT_Service = 'Service 1' In the Top XX Capacity Widget, you will need to enter something similar to the following: 1 =…
  • As of 2018.2 release of Core you should now have an additional resource included on the Group Details pages that provide what it appears you are looking for. There is also a new out-of-the-box report. Details can be found here: https://thwack.solarwinds.com/docs/DOC-201965#jive_content_id_Group_Availability
  • The SolarWinds Success Center is also a great place to start out. Success Center - SolarWinds Worldwide, LLC. Help and Support Pick a product like NPM as atuor suggested and you can find documentation and training info to help point you in the right direction. We put a ton of good info in videos so that our users are not…
  • ccie62165 There is not a current way to hide specific connections currently. Can you share some screenshots and examples of what you are trying to accomplish and where it is presenting a problem?
  • mfrancis - SolarWinds does not offer built in map packs, beyond what is already included. Many customers are typically incorporating images they find from searches much like you are doing. I thought the link provided in that post provided some good examples: US Map Collections for All 50 States Others incorporate…
  • Are you trying to embed or are you wanting to NEST maps into the WorldMap Widget?
  • packerprogrammer​ can you clarify the OS version for us and ensure the system is running latest updates? Also, is there anything glaring in the Windows System Event Log? KB2999226 win update must also be installed.
  • Please check out the latest release - Introducing The Enterprise Operations Console 2019.4 Release Candidate!
  • mgual This really depends on a bit more detail around what you are trying to accomplish. Each device will have its own graph for these types of metrics and displayed by default (usually under vital stats). If looking to compare time series data to other devices - I would recommend utilizing the Performance Analysis…
  • Also timf​ - is the theme or desire to use Visio because you would like more customized icons vs the standard icons available or a simple LED? I would love for you to elaborate on other reasons why you prefer to leverage the Visio docs. Are there other elements to the map that you are looking for or need in order to not…
  • You may also be interested in the latest release of Orion Maps which is also included as a feature within the Orion Platform. Orion Platform 2018.2 Improvements - Chapter Two - Intelligent Mapping Orion Platform 2018.4 Improvements - Intelligent Mapping Enhancements Orion Platform 2019.2 - Orion Maps 2.0!
  • Glad you are happy with the latest release mcbridea - while jason.carrier​ really likes it too, this feature was brought to you by the Orion Maps Project team . We have a lot more in store for the next release, stay tuned!
  • crw​ You cannot install NPM, NTA, NCM, and IPAM on one server, and have them sharing the same Orion Database for a SAM, VMAN installation on a separate server. Installing the modules on separate instances would require separate databases. If you are looking for a single centralized monitoring platform, each module should…
  • Hello rbmarshall​ - This is actually working as designed and I am attempting to finalize a post that should address the changes with EOC 2.0. I will post it here once completed so you don't have to search for it.
  • tvminser​ is it possible for you to share the support case and the version of EOC you are currently running?
  • jakegevans It would be highly beneficial if you could create a support case and provide diagnostics along with your write up above. Please share it here and we can take a look to see what is occurring. 
  • Hello - have you explored Network Performance Monitor (Version 12.2)? In this version we introduced Network Insight for the ASA firewall, and will likely provide you what you are looking for: NPM 12.2 and NCM 7.7 feature: Network Insight for Cisco ASA firewalls - SolarWinds Worldwide, LLC. Help and Support
  • Brandon this is certainly not an experience we wish any of our customers to have. I have located your support cases and sent an email to the support management group requesting immediate escalation. It looks like you have already reached out to your account rep for that assistance as well which is certainly appropriate.…