jayd

Just installed LEM in our environment. So far so good, but I did run into something I consider critical. We store a lot of Medical records in our data center, so HIPAA compliance is a must. While most users only have access to published apps, Administrators have desktop access via Remote Desktop Gateway services. The…

No, I did not open a ticket. That was gong to be my next step, but I've found a workaround. To bring up to date - I have been operating under the impression (determined early on in this thread) that this error was a false positive. I discovered a couple of days ago that this is not the case. When I have a DC in a failed…

Got it! * Open any Group Details page and then click Customize Page * Add a Map object * Back to the Group Details page - Edit the Map object * In the Map Name Format Dropdown list, select ${Name} (Not Group ${Name}) * Ensure your map's name is the same as the group's name That did it for me. Jay

I would say no. Whatever protocol is used would have to be enabled on both ends.

I just got around to installing Hotfix 3 and so far it has not fixed the problem. I noticed that once polling fails on a DC, the next polling time does not increment. For example, the last successful poll for one of my affected DCs was 5 Feb at 8:48am. It still shows the next poll is scheduled for 5 Feb at 9:18am. I've…

Just as an FYI - None of the nodes I have deleted and then re-added have returned to an error state. Went all day yesterday without a failure. So far, so good. Jay

I haven't installed the hotfix yet and am having the original issue from this thread. As a quick workaround until any hotfixes or upgrades are applied, you can simply follow these steps - * Rename the updated map in Network Atlas * Open the renamed map, select all and copy to the clipboard * Create a new map and paste *…

I'm not sure why NPM or SAM should care. Seems to me this is more of an OS issue. If your SolarWinds infrastructure is installed on Windows 2008 R2 or better, you should be able to apply any and all recommended security/encryption remedies (e.g. protocol, hash, cipher suites, key exchange algorithms, etc.). Then your only…

Sorry, I was thinking SP5. Details are killing me :-)

This is the solution I referred to in my last post. It is not a permanent fix. The poll failures will return. It may be a day or a week, but eventually it does return (at least for me). So it seems that it's the scheduled poll that fails. The next time you get a polling failure, look at the AD Domain Controller Polling…

I reported last that once I deleted a node and then re-created it the problem went away. Everything was stable for a week or so, but now that's changed. I have one node that is in an error state even after deleting and re-creating. I've re-created it 4 times now and after about a day the error state returns. I applied the…

I think you are correct. Data does appear to be collected. Of course, not every DC in a domain is failing. At some point after synchronization, that data could be coming from another DC. Regardless, it's annoying at the very least. So far, deleting the node and then re-adding it has resolved the issue. I know this may not…

Without some work, I don't know that you could do anything other than store the report in the document library. It would work like this - * Create a job in the report scheduler. When entering the web page source for the report, choose "Retrieve a Printable Version" * Under Actions, have the report emailed to the email…

I don't know what you're using (or want to use) as a reverse proxy, but I was just able to successfully access NPM through Nginx configured as a reverse proxy on a CentOS box. Our NPM 11.0.1 is installed on Windows 2012 and I don't remember doing anything special or out of the ordinary to set the web console up. I did…

I think the best thing you can do is to have the "old timers" go to http://lab.solarwinds.com and watch "#45 Hacking the Internet with NetPath". Just understanding the multipath nature of the Internet should be enough to make anyone question traceroute's overall value as a troubleshooting tool. If they've ever actually…

Thank you Lan Li. Using the Orion Primary IP address of the Node where the agent was installed did the trick. I might have discovered this sooner on my own, but I had edited the node properties and changed the IP. The server I installed the agent on is dual homed. The IP address that the Orion agent picked up was the IP…

Actually, in this scenario there are no other systems and the port is not shared. The NIC Teaming combines two physical NIC interfaces into one logical interface (somewhat like EtherChannel in Cisco switches). A virtual switch was created using that logical interface. Orion is the only VM using that virtual switch. Each…

I'm glad I saw this thread. I was preparing to go into the data center at 4:30am this morning to do a cold shutdown of my switches. Orion has reported high response times on just about every node being monitored since upgrading to 9.5. This includes switch ports, servers, firewalls and routers. There was never an…

Here's a link to a blog that explains how to add SSH Protocol to Windows so that it will open in a browser (i.e. SSH://) - Launch putty from browser | John's Blog . Also, versions of WinSCP 5.8 and above supposedly configure Windows to invoke PuTTY when calling SSH:// from a browser as well. Jay

I don't have an answer to your specific question, but I do seem to be experiencing the same thing. I don't know if the cause is related. I guess it depends on what you're doing to "fix it and move on". I'll explain what's going on in my environment and the corrective action I'm taking in case it helps put anyone else on…

I have NPM 9.5 installed on a Windows 2003 VM. The host is Windows 2008 Hyper-V Server. It runs just fine. Per recommendation, I do have it on its own dedicated virtual NIC. I can't comment to SQL however. We have a dedicated physical database server. Jay Dunn AIM Services

I wonder if this is not just a configuration issue on the Cisco equipment (ACL's, NAT, etc.)? Can you ping the inside interfaces of the routers or pixes? If you can ping them, you should be able to monitor them. I have a site-to-site vpn between a Pix 515E and a Sonicwall TZ190 (Orion is behind the Pix). I wasn't…

This is happening to us as well. We are monitoring 12 DCs. Shortly after upgrading UDT to 3.2 a couple of weeks ago one of them began getting the "Polling Failed" error. I lived with it for a few days while I researched possible solutions. In the end, I deleted the node and then added it back. Since then, there has been no…

Why not send the report to a mail enabled document library in Sharepoint? Jay