jasonchi

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  • Hi, I noticed after the 12.7.4. update, we can no longer upload new SSL Certificate. The cube just spins, waited 10+ minutes. I'll let it run over night to see if that makes a different but I don't think its working. \
    in Announcing Web Help Desk 12.7.4 Comment by jasonchi February 2021
  • Anyone else having this issue, or suggestions?
    in Web based request form time out? Comment by jasonchi March 2021
  • Opened a ticket on this. Let's see how it goes.
    in WHD 12.7.4.85 Release Comment by jasonchi February 2021
  • I restored back to prior 12.7.4.85 upgrade and verified that SSL Certificate update was successful and took only 3 seconds. So it appears that's a bug with this new release.. perhaps someone can report this, or let me know how to report it. Problem for me is there are new tickets since my upgrade... so not sure what would…
    in WHD 12.7.4.85 Release Comment by jasonchi February 2021
  • Can you try to update the SSL certificate? The cube spinning for 15+ minute... Tried restart the host (This is a windows installation). Also tried to remove existing SSL certificate with same result.
    in WHD 12.7.4.85 Release Comment by jasonchi February 2021
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