Comments
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I was looking for a way to make an On Hold Until date time Ticket Status. The idea being that it would pause the clock on the ticket until the specified time, and have the option to hide that ticket type from the My Tickets view. I would like 2 tabs or views under the My Tickets view. One that hides tickets that have a…
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I am talking about the subject of the email, not the Resolved Ticket Greeting. I made the part that I have a problem with bold and underlined it. I removed links, names and other info from what I copied. The Client of the ticket receives the Resolved ticket email correctly: E-mail subject: Please respond: Ticket 11081…
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Are you going to develop this product anymore or should we just stop paying the yearly maintenance?