holbms ✭✭✭✭✭

I suggest a program to allow thwack points to be donated towards license renewals cost reduction since the renewals seem to be increasing close to 100% this year.

You will need separate AD groups for those who need this access and another AD Group for those who do not. I believe the account setting is your looking for is "Allow Node Management Rights" Edit the account association features per AD Group access. Populate users in proper AD Groups based on access needs. Administrator…

Custom Properties and LDAP access restrict AD Groups to specific Custom Property location / group / or type etc.. May have to create allot of AD Groups to allow shared access for specific users.

This is how private capital can ruin a company in no time flat. Customer loyalty is a thing of the past.

2025 and one would think this could be easily accomplished. I need an alert email devices had new volumes added 

How can a Bacon Sandwich not be a time saver?

St Pete, Amelia island (Close to Jax Airport Hint) , but please no Orlando. Jax Fl to Hollywod Fl is an easy flight or a good ride.. just saying.

lack of planning of other departments and meetings for meetings. 

We have set nightly Reboot schedules mostly for Citrix Environments. I simply created a few Reboot Groups based on Schedules and added those groups to our Node Down Alerts with the Reboot schedules to not alert during those set times if member of that group. No Maintenance periods required. 

Florida anywhere but Orlando 

Get some new SWAG to choose from in the Thwack shop

We have about 15 different monitoring tools / app triggers with email alerts all sending alerts to Service NOW to create tickets and use those dashboards on Service NOW for ticket tracking and SLA's. We use SolarWinds to clear tickets in Service NOW if the condition clears is SolarWinds.

I Agree I have several groups and offices that need more detailed security settings. on what can be and not be accessed. Currently we use Custom Properties to limit the views of nodes to prevent this access but it should be a security setting. Also a nice alert to setup a email notification ' log entry on which account…

logs... happy reading 

Depends on what's being reported / issues going on. Logs are usually first place checked. 

Would be nice if the Orion Product got the love of the modern dashboard updates like the new New Home Summary Page dashboard that is updated in Observability.

Ran into allot of issues trying to get Password age on SW local accounts. Basically SolarWinds does not record dates on Password changes. There are several Compliance reports I have to do annually and run into these issues on Accounts. Best Advice is get rid of SW local accounts and use only LDAP and let AD do the account…

In The Maintenance schedule setup you have the ability to either Mute Alerts or unmanage the Node. I prefer to only mute so the SW Syslogs still show the device restarts etc. to confirm devices restarted etc. 

May want to update I believe Maintenance schedules was introduced in 2025.2. This will allow you to setup a recurring scheduled Outage time to mute alerts. 

Thanks for scripts, much appreciated. 

I show the same issues, regular search does not produce any results. Guess they took a page from the Microsoft updates and call it enhanced features. I'm opening a ticket to get the old GUI back as this update is worthless and not helpful at all. 

Has the Service NOW Admins added any required fields for ticket close? I would review the ticket structure and verify this as some updates the Service NOW admins get creative and add data fields that are required on the close reasons etc. which can halt the automated close process if not configured in SolarWinds correctly.…

Once you have setup a Application monitor in SAM you can assign Custom_Properties you have created to the Application monitor. I use this method when assigning tickets from SolarWinds to Service NOW so the ticket automatically gets assigned to the correct group. In the Application monitor select manage custom properties…

The 12.3.1 installer is nice once again.. 

I have some Cradle Point devices monitored via SNMP with static non Public IP's. I could never get the API's to work period. hard to believe this product has been around for a while now and does not get any attention here. 

The latest release of Dameware 12.3 on your webpage that requires a hotfix after install... The Hotfix should be incorporated into the install to make the installations cleaner. 

mesverrum on your script for the Active Alerts could it be possible to reduce this from all active alerts for all nodes to active alerts on nodes within a custom property variable to allow it to be added to dashboards based on those specific custom property nodes? 

I would run two alerts based on OS or a Custom Property group assigned to the type of servers to allow for the correct alert conditions message to apear. 

Yes this Bug was a major compliance issue with my group what a disaster we had to disable al the group page maps. Has anyone confirmed this is fixed in 2024.4 and above?

I had a similar issue with this a few months ago, it was due to account limitations. We had accounts with limited access to certain nodes via custom properties in the account setup. Verify they listed with an account with full admin access.