Comments
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Hi @"unité_outils" This issue is known only in 12.3.0 and has been addressed in the new version. Have you tried re-installing the 12.3.1 agent making sure that your agent was created with MRC "Mirror Driver". You can test creating the MSI client builder: Creating an MSI Package with the Dameware Mini Remote Control Client…
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Hi @"juniordsj" Try to apply the resolution 2 here: Screen resolution problem on 4K monitor during Dameware remote connection
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Try to run DMRC as an admin and see how it goes. @"felixgodlord123"
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@"cifer" This setting will appear everytime you connect to Remote machines that has an older version of agent. However, it should not appear when you check the "Do note ask again for this host and version". * Could you verify if you are accessible the same remote machine after you disable this prompt?
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Hi @"vovocals" This is not a settings in Dameware. You need to search for the Windows GPO settings to allow UAC over remote sessions.
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Hi @"ismail.cil" I tried installing the DRS service on a device that has DRE, and both of them are working. Did you install the DRS first before the DRE?
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Hi @"kpederseniii" Best to check this article, which describes which port is needed between your Server, Client, and Agent. https://support.solarwinds.com/SuccessCenter/s/article/Ports-Required-for-Dameware?language=en_US This way, you will need which port you need to allow between your Vlan.
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Hi @"giostefani" Applying the Hotfix1 for DRS 12.3.0.12 should give you version 12.3.0.42 and resolve multiple monitor issues in this version. Just make sure to apply the 32 bit if you of DRS and DMRC if you have DRS installed in your machine.
