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Thanks Kjette for your response. I must say that getting this up and running is quite a task. Were you able to set up a change management work flow. If so can you please advise how you went about this. Regards Geoff

Yeah would appreciate it if any one can share some CSS code

I did buy the product. Contacted support and they sent me the link for the admin guide. It looks easy to install. Im a bit concerned about configuring the tool. How did you configure your your forms/tickets based on your requirements? Was it easy to do? I asked support if some one can call us and walk us through the…

I agree. There is not much aout there in terms of resources. How did you go about configuring your ticket forms and work flows? Havent yet installed the product myself. Trying to get some one to walk me through the installation and configuration. Cheers