greiner

I like to use postman to test the APIs. You get a lot better detail on the errors n such. I noticed that you aren't using the x-smanage auth bearer token. Maybe you omitted that for security reasons. But here is what Im passing, obviously mine is blurred out.

Use the Zapier Integration to a Web Hook.

You could create a service that polls the API and watches for that Incident to get generated. Then, you can extract the custom fields for username, etc... Once it sees a new incident, have your service grab the custom field data and kick off a process to create the user/email. I am working on something exactly like this…

You could create a service that polls the API and watches for that Incident to get generated. Then, you can extract the custom fields for username, etc... Once it sees a new incident, have your service grab the custom field data and kick off a process to create the user/email. I am working on something exactly like this…