greg

So if I understand you correctly, you are looking to get the number of 3750s? If so, you can use the Network Sonar application, run a discovery, and it will give you a count of device by type (as well as many other things). If that is not what you are looking for, can you clarify the criteria under which the device should…

Stevel - Are you seeing any error messages? If so, what are they? --Greg

RGWard - I am forbidden from giving time lines for features, but I we are acutely aware of the need and importance of these improvements, and they are very high on the list for implementation. That's the best answer I can give you right now... HTH, Greg

Yes - it will show the MAC address for each interface. All of these are going to collect data via SNMP, which needs to be addressable L3. Most L2 devices will have an agent running on L3. HTH, Greg

Tkoons - The credentials are stored in a database, SharedCredentialsDatabase.mdb, in the Toolset installation folder. I have been unable to duplicate this issue. Would you be willing to work with our support department so that we can determine what the root cause is? Thanks, Greg

nsblue - Make sure you restart all instances of IE (including the Workspace Studio) for any changed settings to take effect. You might also try placing those sites in in your trusted zone, to see if a security setting could be triggering the alert? HTH, Greg

Hey Andrew - thanks for your investigation; I am glad you were able to get that figured out. FWIW: I have seen this occur on non-Orion servers, so for those folks that might encounter this, the steps I listed above should get you through it. --Greg

Nope, Orion defaults to 64bit counters unless you tell it not to. Thanks, Greg

We are looking in to why we don't display the process name of the locking process. --Greg

Hari - can you try the SwitchPortMapper in the Workspace Studio? We are only going to see ports which are actively bridging (entries are present in the bridge-mib), is there anything plugged in to gi0/1? --Greg

 stegad - Could you use the SNMP MIB Browser to query the MIB and verify that the device is giving us the value of 40? Thanks, Greg

Hi Vincent - what version of the Switch Port Mapper are you using? --Greg

OK - here is what you need to do. On the machine that you refer to above: * Close all Engineer's Toolset applications * Open SolarWinds License Manager* Either use the Engineer's Toolset->Utility->Install License Mgr shortcut to install it, or * Use the shortcut it created when it installed (Start->SolarWinds->License…

Ciag - None that I am aware via SNMP. The most reliable and accurate method would be to CLI to the device and "show int". HTH, Greg

Can you get me some info / kb on the upgrade? Where did you get the file? Thanks, Greg

Dw33zl - You can: * Open a command prompt (Start->Run->cmd) * Change to the folder where you where you unzipped the executable (cd \'folder path' (without the quotes), hit enter) * Then run the application (type 'SolarWinds.lockedlibrarychecker.exe' and hit enter) HTH, Greg

MadDog - Move all of the files from the \dashboard folder to somewhere else (to back them up, this will set you back to the default setup). Has anything recently changed on this device, like, locale maybe? --Greg

soudertech - it looks like you already have your tftp root set to "ourtide_tftp", then you are telling it to put it in <root>\ourtide_tft\, which would combine the two folders. Try leaving the 'configuration file path' empty, and make sure that the folder you have selected for the tftp root (in the tftp server app) exists…

 cmcbride - would you mind contacting support so we can get some more information from you? Also, are you using the latest version of the TFTP Server, as there was a fix made recently that would help this? HTH, Greg

Misfit - If both the applications cannot poll the device, there is something restricting you from getting the MIB data. Here are some things to check: * Correct SNMP Community / Version / Credentials * SNMP view correctly set to allow read access to the MIB * Device support for that MIB * Specifically for interfaces:*…

plast1c - That is the file system scanning utility for the OS... Here are some instructions for repairing .NET... http://support.microsoft.com/kb/306160 HTH, Greg

 Torrielw - that is correct. Our licensing system ties the license to the machine it is on, and the license key is different for each machine. I am sorry, but if a machine dies and you cannot park the license using the license manager, you would still need to call, but you would not need active maintenance to reset the…

Alterego - can you please verify that the "Path to executable" in the Service control manager points to the "SolarWinds TFTP Server.exe" in the Toolset install folder? Is Cirrus/NCM installed on this machine? Thanks, Greg

 and36y - Are the duplicates being resolved (getting a hostname)? The duplicates will assigned to that port because that is what is in the bridge table. HTH, Greg

Can you give 10.1 a test to see if you have the same issue? Thanks, Greg

Indirectly; let me explain further... Frank has a MAC Address he wants to find in his switches, which is not a problem because the MAC will be in the bridge table, and you can then find out if it is an access port or a trunk port. Since most applications obtain the IP Address for a given MAC from ARP Tables, you can do a…

 Engineer - Could you please capture the SNMP and TFTP traffic for the attempted transfer and then contact our support folks. Let them know I asked you to send it in. We can then get a better picture of what is going on. Thanks, Greg 

Sure - You can set to rollover method 2, which will re-sample the counters. Neither method is exact, since we are fudging a number in someplace. We can either: * Assume the value hit max, then returned to zero * OR * Ignore the last counter reading, take new reading, wait a bit, then take another reading and solve for BPS…

Thanks Ray - I think clicking the "Start flow capture" when there are no interfaces in the list is the problem here. If there are devices/interfaces sending you Netflow on UDP 2055, we should see them in the list and should have a check mark in the "sending netflow" column; so that tells me something is blocking inbound…

NewGlide - Run the command line version (SWSPMCMD.exe) with the /showraw parameter and send me the output please. --Greg