ghurst ✭

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• Is this something a requester can do themselves, or can an admin create the described view as some sort of template?

  in Allow columns in My Tickets portal view to be customized Comment by ghurst January 2023
• This fixed it. The toggle was actually set correctly for us, I just had to toggle it off and back on and then the groups repopulated within the dropdown list.

  in Are we no longer able to assign tickets to groups? I am only seeing individual users in the dropdown menu for assignee Comment by ghurst July 2025