Comments
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It is probably growing pains... They used to have a very responsive and tolerant support system, but I've noticed the same things that the rest of you have, and that is the turn around time for a response to an open ticket/support call is extremely slow... I attribute that to increased usage of their product... What I have…
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I finally managed to complete my upgrade... It went relatively well... I installed over the existing installation, and the install routine took care of the rest... All of my maps, as well as my nodes and interfaces were still there after running the config utility... Web page came up as it was in the older installation...…
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I guess I left a few things out from my initial posting... The server that houses the Orion installation also houses the installation for; Application monitor Wireless monitor Syslog Cirrus configuration monitor Solarwinds toolset... As well as the Beta Alerting Engine... We are looking at upgrading to the latest version…
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What is the effect, if any, on the upgrade of a server with the toolset and Orion both being installed? As best practice, would it be better to uninstall the Toolset prior to upgrading the Orion product?
