gberry

Comments

  • I expressed very similar thoughts when participating in the NTM email surveys.
    in NTM to use netbios in discovery to identify Windows Machines Comment by gberry February 2014
  • I clearly understand and appreciate your reply; but I have one request for further explanation. Knowing that NTM does support NetBIOS in the current version why would WMI credentials for the devices need to be added to the scan whereas LANsurveyor Express collects and displays the computer names without modifying pre-scan…
    in Out-of-Box Scan Results Comment by gberry August 2013
  • * * * * NO CLUE ***** They reply as if they are assisting you with a technical problem. Tier 1 support no doubt. I AM SO DUMB, YES EVEN STUPID FOR PAYING FOR MAINTENANCE ON THIS PRODUCT. AS USUAL THEY WON’T HAVE A CLUE AND COME JULY I’M SURE THE SALES PERSON WILL REACH OUT IN JULY. Update for Case #1120225 - "Let's see…
    in Is NTM dead? Comment by gberry February 2017
  • Now that is a great response. So informative, detailed, and right on point. Again I state that this is why they can charge the premiums they do. If you can’t be the best at what you do, then be medioka at multiple things… v/r, Greg
    in NTM and Dell Force10 switches Comment by gberry September 2015
  • Oh yes. From the beginning. Always followed by empty enthusiasm. After a while you give up and then your attitude begins to sour. I can’t remember the exact year I purchased the product. A lot of times operations my size may not have tools such as this in their tool bag. Several years back, just before the Christmas…
    in 3-D Maps? Comment by gberry August 2017
  • I am with you on this. Don’t hold your breath. I have been on this band wagon before and don’t plan to ride it again. They are always prompt in sending renewal notices. They also are quick to let you know all of what you will miss out on if you don’t continue with the service. As far as I’m concerned this is a complete…
    in What We're Working on for NTM (Updated May 23rd, 2015) Comment by gberry July 2017
  • Sarcasm to Seriousness WOW! What a comprehensive and aggressive product road map. I can't believe how leading edge the NTM product is. How could any competitor ever expect to compete. I just have to ask. Looking at this being the road map page of Network Topology Mapper and the most current entry being March 30, 2015 and…
    in What We're Working on for NTM (Updated May 23rd, 2015) Comment by gberry August 2015
  • Out-of-Box Scan Results compared between Solarwinds Network Topology Mapper and the earlier LANsurveyor Express. Using the default settings of each product to scan the same LAN subnet. No changes on the reporting devices between scans. Looking at the results one may think that required device protocols were blocked or not…
    in Out-of-Box Scan Results Comment by gberry August 2013
  • I submitted this request to technical support to see if we can't find out what is going on with NTM. This is an excerpt from their reasons for keeping your maintenance active. I asked when the stream of product updates would begin to flow again. I requested a copy of the product development timeline so that I could share…
    in Is NTM dead? Comment by gberry February 2017
  • I personally have given up on Solarwinds. I have supported them financially (purchasing their products) and provided product development input for years. Only to see zero (ZERO) effort on their behalf. I will never spend another dime, nor will I ever support or recommend their products. They are driven by one thing only…
    in Is NTM dead? Comment by gberry January 2017
  • Hopefully you receive assistance from another NTM user. You normally only hear from SolarWinds when it’s time to renew. Oh sorry, they will let you know once in a while how hard they are working on addressing our needs. v/r, Greg
    in Custom Node Roles and Editing Node Details Comment by gberry February 2017
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