gavinross98

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  • The reason we want to monitor the printer is we were notified that there is a constant problem with scanning to the network from the device. We wanted to see if the network connection was stable. I figured we would just add it in temporarily to see if that was part of the issue or not. Usually we are not concerned about…
    in Printer NIC shows down but device is UP Comment by gavinross98 May 2015
  • I did also see something that is a little odd. The printer type is listed as Mita FS-3920 when the device is a Kyocera C7551 ... wonder if that has something to do with it.
    in Printer NIC shows down but device is UP Comment by gavinross98 May 2015
  • There is only 1 interface on the printer that shows as Down. When I go into the interface details it shows at Node is Up and int eth0 is down. Makes no sense at all.
    in Printer NIC shows down but device is UP Comment by gavinross98 May 2015
  • Hi Adam, I think this is a broader problem. I just added in a new Windows 2012 R2 Server and I am having the same problem. There are no NIC's found on the device... This is a huge problem! I have already created a support ticket for this, so hopefully it will get resolved soon. Thanks, Gavin
    in Printer NIC shows down but device is UP Comment by gavinross98 May 2015
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